THE ORIENTAL INSURANCE CO.LTD. vs. M/S J.K.CEMENT WORKS

Case Type: Civil Appeal

Date of Judgment: 28-01-2020

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Full Judgment Text

REPORTABLE IN THE SUPREME COURT OF INDIA CIVIL APPELLATE JURISDICTION CIVIL APPEAL NO. 7402 OF 2009    Oriental Insurance Company Limited            ...Appellant Versus M/s. J.K. Cement Works                   …Respondent J U D G M E N T MOHAN M. SHANTANAGOUDAR, J.  1. This appeal arises out of the judgment dated 18.11.2008 passed   by   the   National   Consumer   Disputes   Redressal Commission (‘NCDRC’) in Original Petition No. 59 of 2005. Vide the   impugned   judgment,   the   NCDRC   allowed   the   consumer complaint filed by the Respondent herein, directing the Appellant to pay Rs. 58,89,400/­ to the Respondent, along with interest @ 9% per annum from 01.06.2004 till the date of payment. 2. The brief facts giving rise to this appeal are as follows: Signature Not Verified Digitally signed by ASHWANI KUMAR Date: 2020.01.28 17:21:21 IST Reason: 2.1 Respondent   herein   (Complainant)   is   a   cement manufacturer,   having   a   factory   in   Nimbahera,   District 1 Chittorgarh, Rajasthan. These factory premises included an open coal   yard,   where   a   stock   of   coal   that   was   used   in   the manufacturing process was stored.  2.2 The   Respondent   purchased   a   Standard   Fire   and   Special Perils insurance policy from the Appellant herein for the stock of coal for the period between 20.11.2002 and 19.11.2003. Among other   things,   the   policy   covered   damage   caused   by   “ Storm, Cyclone,   Typhoon,   Tempest,   Hurricane,   Tornado,   Flood   and Inundation ”.  2.3 Due   to   heavy   rains   in   Nimbahera   on   29.08.2003   and 30.08.2003, some of the coal was washed off, and the stock of coal   suffered   damage.   Consequently,   on   01.09.2003,   the Respondent informed the Appellant of the damage and requested the   appointment   of   a   surveyor.   The   surveyor   so   appointed submitted its report on 29.03.2004, assessing the loss caused to the Respondent at Rs.58,89,400/­. 2.4 Upon   receiving   such   report,   the   Appellant   sought   a clarification from the surveyor, as to whether the loss could be said to have been caused by “ Flood and Inundation ” in terms of the wording of the insurance policy. The Appellant also hired a 2 Chartered Accountant to verify the declarations submitted by the Respondent vis­à­vis its accounts books and daily stocks.  2.5 On 13.08.2004, the surveyor reaffirmed its stand that the losses in question were payable to the Respondent as per the terms   and   conditions   of   the   policy.   On   the   other   hand,   the Chartered   Accountant   hired   by   the   Appellant   reported   on 02.09.2004 that he was unable to verify the declarations because the Respondent had not provided the necessary documents to him.  2.6 Notably,   vide   letter   dated   14.12.2004,   the   Appellant repudiated the Respondent’s claim on the ground that the loss caused to it did not fall within the scope of the policy, having occurred due to heavy and extraordinary rain and not ‘flood’   or ‘inundation’. 2.7 Aggrieved   by   this   repudiation,   the   Respondent   filed   a consumer complaint before the NCDRC seeking compensation to the   tune   of   Rs.1.32   crores.   Vide   the   impugned   order   dated 18.11.2008,  the NCDRC allowed the complaint to the extent of the   loss   assessed   by   the   surveyor,   i.e.   Rs.59,89,400/­,   and directed the Appellant to pay the said amount along with interest 3 at the rate of 9% per annum. The instant appeal has been filed by the Appellant against this order.  3. Heard learned counsel for the parties. 4. Learned counsel for the Appellant argued that the terms ‘flood’   and   ‘inundation’   refer   to   two   significantly   different phenomena   that   cannot   be   equated   with   each   other.   He contended   that   the   term   ‘flood’   refers   to   overflowing   of   water bodies   such   as   rivers,   ponds,   lakes   etc.   Accordingly,   he submitted that since it was not the case of the Respondent that there was a water body near the factory which had overflown into the coal yard, the loss cannot be said to have been caused by a ‘flood’. With respect to the term ‘inundation’, he argued that the same refers to ‘accumulation of water’ and could thus not be applied to the instant case as the coal had merely been washed off due to heavy rains.  5. Per contra, learned counsel for the Respondent submitted that   even   if   the   Appellant’s   definition   of   ‘inundation’   as ‘accumulation of water’ were to be accepted, the surveyor’s report had  clearly   observed   that   that   there   was   an  accumulation   of water  in  the   coal  yard,  thereby   making   the  policy  applicable. 4 Further, it was brought to our attention that the surveyor had relied   on   the   rainfall   data   of   Nimbahera   for   29.08.2003   and 30.08.2003, as received from the Meteorological Department of the   Government   of   India,   to   conclude   that   that   there   were adequate rains in the area to cause floods/inundation. It was also submitted that the Appellant could not have appointed a second surveyor unilaterally, as the procedure under Section 64­ UM of the Insurance Act, 1938, requiring permission from the Insurance   Regulatory   and   Development   Authority   before appointing a second surveyor, had not been followed.  6. At the very outset, we note that as far as the Respondent’s contention regarding the appointment of a second surveyor is concerned,   the   Appellant   had   only   appointed   a   Chartered Accountant for the purposes of verifying the accounts books of the   Respondent   regarding   its   daily   stock   of   coal.   In   our considered opinion, the appointment of a Chartered Accountant for this limited purpose is not tantamount to the appointment of a surveyor. Thus, we do not consider it necessary to deal with the prerequisites for the appointment of a second surveyor in the instant case. 5 7. Further,   it   is   pertinent   to   note   that   the   quantum   of compensation or the date of the incident are not in dispute here. Nor has it been argued by the Appellant that the date of the incident  did  not fall  within  the  insurance  period.  The  central question that then remains to be considered is whether the loss caused to the Respondent occurred due to ‘flood’   or ‘Inundation’.  8. Before delving into the particular facts of this case, it may be useful to refer to the dictionary meanings of the terms ‘flood’ and ‘inundation’.  8.1 The word ‘flood’ is defined in the  Concise Oxford English th    as follows: Dictionary , 8  edition (1990) “… 1  a   an  overflowing   or  influx  of   water  beyond  its normal confines, esp. over land; an inundation.  the water that overflows.  2 a  an outpouring of water; a torrent ( a flood of rain )…” Particularly in the context of insurance contracts,  Stroud’s th Judicial Dictionary , 5  edition   (1986)  defines the word ‘flood’, in reference to  Young v.   Sun Alliance and London Insurance , [1977] 1 W.L.R. 104 , an English case decided by the Court of Appeal, and reads as follows: 6 “…“Flood”   in   an   insurance   policy   meant   a   large movement or  irruption of  water,  and  did  not cover mere seepage from a natural source...” 8.2 The   word   ‘inundate’   is   defined   in   the   Concise   Oxford th English Dictionary , 8  edition   (1990)  as follows: “… flood.     2  overwhelm ( inundated with enquiries )…” Further, per  Black’s Law Dictionary, 9th edition   (1990) , the word ‘inundate’ means: “To overflow or overwhelm; esp. to flood with water” 9. Simply put, a flood may be described as overflow of water over   land.   Floods   can   be   broadly   divided   into   the   following categories: coastal floods, fluvial floods (river floods), and pluvial floods (surface floods).  9.1 Coastal floods occur when water from a sea or an ocean flows into nearby areas. They are caused either by extreme tidal activity (high tides) or by a storm surge – strong winds from a hurricane or other storms forcing the water onshore – or by the simultaneous occurrence of both these phenomena. 9.2 Fluvial or river flood occurs when the water level exceeds the capacity of a river, stream, or lake, resulting in the overflow of 7 the surplus water to surrounding banks and neighbouring land. They are usually caused by either excessive rainfall or unusually high melting of snow because of rising temperatures. 9.3 Lastly, pluvial or surface floods refers to the accumulation of water in an area because of excessive rainfall. These floods occur independently of an overflowing water body. Pluvial floods include flash floods which take place due to intense, torrential rains over a short period of time. A pluvial flood may also occur if the area is surrounded by hilly regions from where the run­off water comes and accumulates in the low­lying area. In urban localities, because of concrete streets and dense construction, rainwater is unable to seep into the ground. Steady rainfall over a few   days   or   torrential   rains   for   a   short   period   of   time   may overwhelm the capacity of the drainage systems in place, leading to accumulation of water on the streets and nearby structures, and resulting in immense economic damage. 10. So far as the term ‘inundation’ is concerned, it can be used to refer to both the   act   of overflow of water over land that is normally dry and to the  state  of being inundated. Inundation can also be intentional, which is sometimes carried out for military 8 purposes,   as   well   as   for   agricultural   and   river­management purposes. In the latter sense, i.e. as a  state  of being, inundation refers to accumulation of water in which objects or land may be submerged. In simpler terms, inundation can be used to refer both the act of overflow of water as well as the result of such overflow. 11. It flows from the above discussion that overflow of water due to a flood may result in the state of inundation. As discussed above, floods are of different types, and may be caused due to several factors complementing each other. Usually, non­coastal floods   originate   from   rainfall,   but   the   magnitude   of   rainfall sufficient to cause a flood, and the damage that a flood causes, may vary depending on a variety of aspects such as the location of land (low­lying or altitudinous), the water retention capacity of the   soil,   and   the   density   of   population   and   man­made construction in the area, among other things. In rare cases, a non­coastal   flood   may   also   occur   without   any   rainfall.   For instance, shortcomings in the construction of a dam may lead to its complete breakdown, resulting in a flood.  9 12. It is not the case of the appellant that the coal was not properly stocked or that there was any negligence on part of the Respondent. The only arguments advanced by the Appellant are: , that the terms ‘flood’ and ‘inundation’ cannot be equated, firstly and,   secondly , that ‘flood’ needs to be understood in a narrow sense to refer only to the overflowing of a water body, and to exclude   instances   where   overflowing   of   water   occurs   due   to excessive rainfall.  12.1 We   have   already   highlighted   that   the   terms   ‘flood’   and ‘inundation’ are often used synonymously to refer to the act of overflowing of water over land that is generally dry. Therefore, the first argument of the Appellant cannot be sustained. 12.2 Similarly,   given   our   prior   discussion   on   pluvial   floods, which occur independently of a water body, it is clear that floods are not restricted to overflow of water bodies. Thus, the second argument raised by the Appellant also lacks merit. 12.3 Furthermore, the second argument made by the Appellant seems  tenuous   even   if   we   look   into   the   intent   of   the   parties entering into the contract, as it has not come on record that there was any water body near the coal yard or the factory premises. In 10 such a scenario, where there was no risk of water from a water body   overflowing   onto   the   dry   land   where   the   coal   yard   was located,   it   could   not   have   been   the   intention   of   the   parties entering into the contract to give a restrictive meaning to the term   ‘flood’.   Such   a   narrow   interpretation   would   lead   to   the conclusion that the insertion of the term ‘flood’ was superfluous, which could not have been the case. 13. In the instant case, the Appellant has not disputed that there were heavy rains on 29.08.2003 and 30.08.2003 in the Nimbahera   region.  In   fact,   the   surveyor   appointed   by   the Appellant had also observed in its report that heavy rainfall had occurred in the area, causing flood­like conditions that resulted in some of the coal kept in the insured premises being washed off. Moreover, the surveryor’s report also stated that there was accumulation of water due to the heavy rains, that had caused the coal to get washed off. 14. The   NCDRC   in   the   following   cases:   (i)   Bajaj   Allianz , General Insurance Co. Ltd. v. M/s. Gondamal Hardyal Mal [2009] NCDRC 127 , (ii)   Oriental Insurance Co. Ltd. v. M/s , and (iii) Sathyanarayana Setty & Sons , [2012] NCDRC 124   11 Oriental Insurance Co. Ltd. v. M/s R.P. Bricks , [2013] NCDRC , had held that damage caused by heavy rainfall would not 494 fall beyond the ‘ flood and inundation ’ clause of the Standard Fire and Special Perils insurance policies. It is brought to our notice by the learned counsel appearing for the Respondent that the aforesaid view has been consistently taken by the  NCDRC. The aforementioned   view   of   the   NCDRC   supports   the   impugned judgment and the same cannot be said to be erroneous. 15. In   view   of   the   above,   the   appeal   stands   dismissed.   The Appellant is directed to pay the sum awarded by the NCDRC within a period of eight weeks from the date of this order, to the Respondent.     ……………………........................J. [MOHAN M. SHANTANAGOUDAR]   …….……………….......................J. [R. SUBHASH REDDY] New Delhi; January  28, 2020 12