M/S Karix Mobile Private Limited vs National Informatics Centre Services Inc & Ors.

Court
Delhi High Court
Case type
Writ Petition Civil
Decided on
02-04-2026
<div> <br /> <br /> $ <br /> * <b>IN THE HIGH COURT OF DELHI AT NEW DELHI</b> <br /> <br /> % Judgment Reserved on <i>: 25.03.2026 </i><br /> Judgment delivered on <i>: 02.04.2026 </i><br /> Judgment uploaded on <i>: As per Digital Signature~ </i><br /> <i> </i><br /> + W.P.(C) 1815/2026 CM APPLs. 8759/2026, 9714/2026, 18583/2026 <b> </b><br /> <br /> M/S KARIX MOBILE PRIVATE LIMITED .....Petitioner <br /> Through: Mr. Jayant K. Mehta, Sr. Adv. with <br /> Mr. Zeeshan Diwan, Mr. Krishna <br /> Datta Multani, Mr. Joel James, Ms. <br /> Ankita Yadav, Mr. Harsha and Ms. <br /> Mansvini Jain, Advs. <br /> <br /> versus <br /> NATIONAL INFORMATICS CENTRE SERVICES INC &amp; ORS. <br /> .....Respondents <br /> Through: Ms. Shiva Lakshmi, SPC, Ms. <br /> Rakshita Goyal and Mr. Ranjan <br /> Mozumdar, Advs. for R-1. <br /> Mr. Sakal Bhushan, Sr. Adv. with Mr. <br /> Anubhav Mehta, Mr. Vasu Bhushan, <br /> Mr. Surendra Kumar and Mr. Nipun <br /> Bhushan, Advs. for R-2. <br /> Mr. Saurabh Kirpal, Sr. Adv. with <br /> Ms. Monisha Mane Bhangale, Mr. <br /> Pranav Sarthi, Mr. Junaid Aamir, Mr. <br /> Udit Bajpai and Mr. Chandrajit, <br /> Advs. for R-3. <br /> Mr. Sanjay Poddar, Sr. Adv. with Mr. <br /> Shivam Goel, Ms. Ramya S. Goel, <br /> Ms. Sanya Sharma and Ms. Anshika <br /> Singh, Advs. for Pinnacle <br /> Teleservices Pvt. Ltd. <br /> <br /> <b> </b><br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 1 of 23 </i><br /> <br /><br /> <br /> <br /> <b>CORAM:</b> <br /> <b>HON&#x27;BLE MR. JUSTICE V. KAMESWAR RAO </b><br /> <b>HON&#x27;BLE MS. JUSTICE MANMEET PRITAM SINGH ARORA </b><br /> <br /> <b>JUDGMENT </b><br /> <br /> <b>MANMEET PRITAM SINGH ARORA, J. </b><br /> <br /> 1. The present petition has been filed under Article 226 of the <br /> Constitution of India seeking quashing of the Letter of Empanelment dated <br /> 26.12.2025 [‘LoE’] issued by Respondent No. 1/National Informatics Centre <br /> Services Inc. [‘NICSI’] in favour of Respondent No. 2/Onextel, on the <br /> ground that the subject tender for ‘Empanelment for the implementation of <br /> Message Gateway Services of Government of India’ <i> </i> stands vitiated by fraud <br /> and misrepresentation. <i> </i><br /> The core grievance of the Petitioner is that the contract has been <br /> awarded to an ineligible entity which secured qualification by submitting a <br /> false and invalid CMMI [‘Capability Maturity Model Integration’] <br /> certification, a mandatory pre-condition under the Request for Empanelment <br /> (RFE) dated 28.02.2025. <i> </i><br /> <b>Submissions by the Petitioner </b><br /> 2. It is the Petitioner’s case that the requirement of a valid CMMI Level <br /> 3 or above certification was an essential and non-curable eligibility <br /> condition, particularly in view of the sensitive nature of Message Gateway <br /> Services involving governmental communications and citizen data. <br /> 3. Mr. Jayant K. Mehta, learned senior counsel for the Petitioner <br /> contends that Respondent No. 2 submitted a purported CMMI Level 5 <br /> certificate issued by UK Certification &amp; Inspection Ltd. [UKCert], an entity <br /> not authorized by the CMMI Institute under Information Systems Audit and <br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 2 of 23 </i><br /> <br /><br /> <br /> <br /> Control Associations [‘ISACA’] to issue such certifications. <br /> 3.1 He relies on official communications issued by ISACA dated <br /> 21.01.2026, 27.01.2026, and 12.02.2026 addressed to the Petitioner and <br /> NICSI respectively, confirming the relevant facts. The Petitioner further <br /> relies upon publicly available material, including the cautionary <br /> notice/advisory published on the CMMI website declaring UKCert to be an <br /> unrecognized entity, and an online publication on ‘www.the420.in’ <br /> concerning allegations of bogus certifications. He contends that the <br /> purported certification is ex facie invalid, therefore, Respondent No. 2 is <br /> ineligible to participate in the tender process. <br /> 3.2 He further submits that despite bringing the fraudulent nature of the <br /> certification to the notice of Respondent No. 1 through multiple <br /> representations, no corrective action has been taken, and on the contrary, <br /> Respondent No. 1 proceeded to award and continue the empanelment in <br /> favour of Respondent No. 2, thus demonstrating complete non-application of <br /> mind and arbitrariness. <br /> 3.3 He contends that the tender conditions themselves mandate rejection <br /> of bids supported by false documents and even provide for blacklisting of <br /> such bidders, and therefore, the failure to act in accordance with these <br /> stipulations vitiates the entire procurement process. <br /> 3.4 He additionally submits that Respondent No. 2 knowingly relied upon <br /> an unauthorized and invalid certification to wrongfully secure the tender, <br /> amounting to fraud on the tendering authority and causing prejudice to other <br /> compliant bidders. <br /> 3.5 He submits that Respondent No. 2 has, in effect, made a tacit <br /> admission regarding the invalidity of its CMMI certification in its response <br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 3 of 23 </i><br /> <br /><br /> <br /> <br /> dated 30.01.2026; instead of unequivocally asserting that the certificate was <br /> issued by an authorized body, Respondent No. 2 has merely stated that it <br /> obtained the certification in ‘good faith’ and had no reason to believe it was <br /> invalid at the relevant time. He submits that eligibility under the tender is to <br /> be assessed on strict compliance with mandatory conditions and not on <br /> subjective belief, and therefore, this stance of Respondent No. 2 further <br /> establishes its ineligibility ab initio. <br /> 3.6 He further urges that such actions are in violation of the General <br /> Financial Rules, 2017 [‘GFR Rules’] and settled principles governing public <br /> procurement, which mandate fairness, transparency, and strict adherence to <br /> eligibility conditions. <br /> 3.7 He asserts that, therefore, the impugned empanelment is arbitrary, <br /> illegal, and contrary to public interest, particularly given the critical nature <br /> of the services involved and the continued award of such a contract to an <br /> ineligible entity poses serious risks to data security and governance. <br /> 3.8 He relies upon the judgment of Supreme Court in <b>Vidarbha </b><br /> <b>Irrigation Development Corporation &amp; Ors. vs. Anoj Kumar Agarwala </b><br /> 1<br /> <b>and Ors</b> . , to contend that the Courts have interfered with the Tender <br /> process where the essential eligibility conditions are violated. <br /> <b>Submissions by Respondent No. 1 </b><br /> 4. Ms. Shiva Lakshmi, learned counsel for Respondent No. 1 submits <br /> that the bid submitted by Respondent No. 2 was duly examined by a <br /> committee comprising senior technical experts, including top-level officers <br /> such as Scientist ‘G’ and Scientist ‘F’ from the National Informatics Centre <br /> [‘NIC’], along with domain experts from Technical Evaluation Committee <br /> <br /> 1<br /> (2020) 17 SCC 577, at paragraph no. 11, 14, 16-18 <br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 4 of 23 </i><br /> <br /><br /> <br /> <br /> [‘TEC’]. She contends that the evaluation process was carried out by <br /> competent authorities possessing requisite technical expertise, and therefore, <br /> the decision to accept Respondent No. 2’s bid cannot be said to suffer from <br /> arbitrariness or lack of due scrutiny. <br /> 4.1 She further contends that CMMI is merely a process improvement <br /> framework or standard and does not constitute proprietary intellectual <br /> property exclusively controlled by the CMMI Institute or ISACA; CMMI <br /> provides a model outlining ‘what’ processes an organization should adopt <br /> rather than ‘how’ to implement them, and therefore, certifications relating to <br /> such standards are not restricted to a single issuing authority. She asserts that <br /> in this regard, there is no conclusive material to establish that ISACA or the <br /> CMMI Institute is the sole body authorized to issue CMMI certifications, <br /> and that similar certifications are issued by multiple organizations, including <br /> UKCert and other international certification bodies. <br /> 4.2 She places reliance on the financial evaluation of bids to justify the <br /> award of the tender, submitting that Respondent No. 2 emerged as the <br /> lowest (L1) bidder offering significantly competitive rates as compared to <br /> other bidders. She submits that the quoted value of Respondent No. 2 was <br /> substantially lower than that of Respondent No. 3/Netcore and the <br /> Petitioner, thereby resulting in considerable savings in public expenditure. <br /> She relies upon comparative analysis of SMS business volume and rates to <br /> demonstrate the financial advantage and overall economic benefit achieved <br /> by awarding the contract to Respondent No. 2. <br /> <b>Submissions by Respondent No. 2 </b><br /> 5. Mr. Sakal Bhushan, learned senior counsel for Respondent No. 2 <br /> submits that the present challenge is an afterthought and has been raised <br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 5 of 23 </i><br /> <br /><br /> <br /> <br /> only after the Petitioner failed in the financial bid. He argues that such a <br /> belated challenge, after issuance of the LoE and subsequent investments by <br /> Respondent No. 2, is untenable and intended to derail the tender process. <br /> 5.1 He contends that the Petitioner, having historically provided similar <br /> services to Respondent No. 1 and allegedly enjoying a dominant position in <br /> the market, is seeking to delay or cancel the tender to continue its existing <br /> arrangements at higher costs, thereby acting in its own commercial interest <br /> rather than in public interest. <br /> 5.2 On the issue of CMMI certification, he contends that CMMI is an <br /> internationally recognized process framework and not a certification <br /> restricted to any single authority. He argues that the tender conditions did <br /> not mandate certification from any specific entity or from the CMMI <br /> Institute alone. <br /> 5.3 He submits that the Petitioner is estopped from questioning the <br /> validity of the CMMI certification, inasmuch as its own affiliate/group entity <br /> has, in the past, relied upon and submitted a similar certification issued by <br /> another third-party entity to secure a government contract. <br /> 5.4 He additionally emphasizes Respondent No. 2’s technical <br /> competence, industry standing, and extensive experience in handling large-<br /> scale communication services for government and enterprise clients. He <br /> contends that its proven track record, infrastructure capacity, and operational <br /> capabilities establish its suitability for the contract, irrespective of the <br /> Petitioner’s objections. <br /> 5.5 He submits that the tendering authority is the best judge of the tender <br /> conditions and their interpretation, and having duly evaluated and qualified <br /> Respondent No. 2, the decision ought not to be interfered with in writ <br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 6 of 23 </i><br /> <br /><br /> <br /> <br /> jurisdiction. <br /> <b>Submissions by Respondent No. 3 </b><br /> <br /> 6. Mr. Saurabh Kirpal, learned senior counsel for Respondent No. 3, <br /> while opposing the writ petition, submits that the present proceedings are a <br /> misconceived attempt by an unsuccessful bidder to reopen a concluded and <br /> competitive tender process. He submits that the tender was conducted in a <br /> transparent manner pursuant to the RFE dated 28.02.2025, along with <br /> subsequent corrigenda, and that multiple bidders, including the Petitioner, <br /> participated with full knowledge of the applicable conditions, including the <br /> requirement relating to CMMI certification and upon completion of the <br /> evaluation process, Respondent No. 2 and Respondent No. 3 were duly <br /> empanelled as L1 and L2 bidders respectively. He submits that the <br /> Petitioner’s challenge, filed thereafter, is an afterthought aimed at securing a <br /> second opportunity through judicial intervention, and is thus not <br /> maintainable under Article 226. He contends that the filing of this writ <br /> petition is highly belated and ought to be dismissed on this ground alone. <br /> 6.1 He submits that the petition raises essentially commercial disputes <br /> camouflaged as issues of public law, without any specific allegation of <br /> arbitrariness, mala fides, or illegality against Respondent No. 3. <br /> 6.2 He emphasizes that Courts must exercise restraint in contractual <br /> matters, particularly where technical evaluation by expert bodies is involved, <br /> and cannot act as an appellate authority over such decisions. He urges that <br /> the petition involves disputed questions of fact, including allegations of <br /> fraud, which are not amenable to adjudication in writ jurisdiction. <br /> 6.3 He submits that the sweeping relief sought by the Petitioner for <br /> cancellation of the entire tender, is wholly disproportionate and would cause <br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 7 of 23 </i><br /> <br /><br /> <br /> <br /> serious prejudice to compliant bidders, including Respondent No. 3, against <br /> whom no allegations have been made. He points out that Respondent No. 3 <br /> has been independently evaluated, found eligible, and empanelled on its own <br /> merits, and has already undertaken substantial steps towards <br /> implementation, including infrastructure deployment and technical <br /> integration, incurring significant costs and any interference at this stage <br /> would not only cause irreparable harm to Respondent No. 3 but also disrupt <br /> critical public services relating to government communication systems. <br /> 6.4 He submits that the revised commercial terms under the present tender <br /> are more economical than previous arrangements, thereby serving public <br /> interest. <br /> <b>Findings and Analysis </b><br /> 7. We have heard the learned counsels for the parties and perused the <br /> record. <br /> 8. The RFE issued by NICSI provides certain essential conditions of <br /> eligibility which the prospective bidder has to possess for qualification and <br /> same are enlisted in Annexure E thereto. <br /> 9. The said RFE was amended by NICSI <i>via</i> various Corrigenda. <br /> Particularly, Corrigendum No. VI dated 14.05.2025 inter alia amended the <br /> essential eligibility criteria. The relevant extract of the amendment is set out <br /> below: <br /></div><table><thead><tr><th>12.</th><th>The bidder must furnish the following&lt;br&gt;certificate and compliance:&lt;br&gt;a) ISO 27001: 2013/2022&lt;br&gt;b) CMMI level 3 certificate or above</th><th>Bidder should submit copies of this&lt;br&gt;certification (valid) and online&lt;br&gt;verifiable link (if applicable)</th></tr></thead><tbody></tbody></table><div><br /> <br /> Compliance of the aforesaid criteria with respect to CMMI <br /> certification is the sole issue arising for consideration in the present <br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 8 of 23 </i><br /> <br /><br /> <br /> <br /> proceedings. The technical evaluation was completed on 30.10.2025. <br /> Petitioner, Respondent No. 2, Respondent No. 3 and M/s Pinnacle Tele <br /> Services Pvt. Ltd. [‘Pinnacle’] were declared to be technically qualified. <br /> 10. Thereafter, on 26.12.2025 after the financial bids were opened <br /> Respondent No. 2 emerged as the L1 bidder, Respondent No. 3 emerged as <br /> the L2 bidder, the Petitioner has emerged as the L3 bidder and Pinnacle <br /> emerged as the L4 bidder. <br /> 11. NICSI proceeded to issue LoE dated 26.12.2025, whereby <br /> Respondent No. 2 has been enabled to procure 70% of the tender traffic and <br /> Respondent No. 3 has been enabled to procure 30% of the tender traffic. <br /> Petitioner has received no empanelment since it is the L3 bidder. <br /> 12. The Petitioner filed the present petition in February, 2026 seeking <br /> quashing of the LoE issued in favour of Respondent No. 2 on the ground <br /> that the CMMI Maturity Level 5 certificate submitted by Respondent No. 2, <br /> issued by an organization known as UKCert, is invalid and/or false. <br /> 13. Petitioner contends that CMMI is a globally recognized process <br /> improvement framework that assess organizations on maturity Level (1-5), <br /> reflecting the efficiency, quality, and reliability of their processes with <br /> certification (appraisals) conducted only through authorized partners of <br /> ISACA, the company which owns the CMMI Institute which developed this <br /> standard/certification. <br /> It contends that UKCert is admittedly not an authorized partner of <br /> ISACA and, therefore, not competent to issue the CMMI Maturity Level 5 <br /> certificate relied upon by Respondent No. 2. <br /> 14. NICSI upon receiving representation from the Petitioner challenging <br /> the validity of the certificate issued by UKCert in favour of Respondent No. <br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 9 of 23 </i><br /> <br /><br /> <br /> <br /> 2, addressed emails dated 12.02.2026 to both ISACA and UKCert. <br /> ISACA by its reply dated 12.02.2026, has stated that CMMI <br /> appraisals may only be conducted by an ISACA’s authorized Partner and <br /> has asserted that the certificate issued by UKCert is not legitimate. It has <br /> clarified that UKCert is not an ISACA partner. <br /> UKCert, by its reply dated 14.02.2026 has confirmed that the <br /> certificate relied upon by Respondent No. 2 is valid and active. However, in <br /> its reply it has refrained from answering the specific questions posed by <br /> NICSI as regards the authority of UKCert to issue the said CMMI <br /> certificate. <br /> NICSI constituted a committee on 23.01.2026 to examine the <br /> challenge laid by the Petitioner to the certificate issued by UKCert and <br /> placed before the said committee the responses received from ISACA, <br /> UKCert and the stand of the Petitioner herein. The said committee in its <br /> meeting held on 11.03.2026 has concluded that the certificate issued by <br /> UKCert is valid and satisfies the eligibility condition of RFE. The findings <br /> of the committee have been accepted by the Managing Director of NICSI on <br /> 12.03.2026 and the said decision has been placed before the Court. <br /> 14.1 NICSI has placed on record along with its short Note dated <br /> 24.03.2026, as ‘Annexure C’, samples of CMMI level 5 certificates issued <br /> 2<br /> by several other organizations (and not by ISACA or its approved partners), <br /> which are accepted to be correct. It has contended that NICSI has no <br /> information that ISACA or CMMI Institute or its approved partners alone <br /> are authorized for issuing these certificates. <br /> NICSI contends that it has accepted certificate issued by non-ISACA <br /> <br /> 2<br /> UKCert, UK Certification and Assessment Ltd., Eurocert Inspectio Limited, International Standards <br /> Registrations etc. <br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 10 of 23 </i><br /> <br /><br /> <br /> <br /> partners for other bidders as well including Pinnacle (L4) and, therefore, the <br /> eligibility condition has been applied equally to all the bidders and there is <br /> no favoritism in favor of Respondent No. 2. <br /> It is, therefore, the stand of NICSI that there is no deficiency in the <br /> CMMI Level 5 certificate submitted by Respondent No. 2 and it finds no <br /> grounds for cancelling the LoE granted in favour of Respondent No. 2. <br /> <br /> 15. Respondent No. 2 states that in the RFE there was no requirement that <br /> the CMMI Level 5 certificate should be issued by a specific organisation or <br /> by an ISACA partner only. It states that the validity of the certificate issued <br /> by UKCert had been verified at the pre-qualification stage before <br /> 30.10.2025 by NICSI and recently again on 12.03.2026. It states that the <br /> CMMI Level 5 certificate was issued on 24.11.2023 after a full technical <br /> process audit was conducted by the said agency i.e., UKCert. It, therefore, <br /> contends that Respondent No. 2 has been rightly qualified by the NICSI. <br /> 15.1 It contends that Petitioner’s sister concern Valuefirst Digital Media <br /> Pvt. Ltd. (‘Valuefirst’) as well had submitted a CMMI Level 5 certificate <br /> issued by ‘International Standard Registration’, which is a non-ISACA <br /> partner, for securing the WhatsApp contract from NICSI in the year 2023. <br /> The said certificate has been placed on record. Respondent No. 2 relies upon <br /> this fact to contend that accepting CMMI level 5 certificate from entities <br /> other than ISACA or ISACA partners is a practice followed by NICSI, and <br /> all bidders understood the eligibility condition of the RFE in this manner. <br /> 15.2 It contends that the technical evaluation results were declared on <br /> 30.10.2025 and all bid documents, including the CMMI Level 5 certificate <br /> submitted by Respondent No. 2, were accessible to all bidders, including the <br /> Petitioner, at that stage itself and despite having full knowledge, the <br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 11 of 23 </i><br /> <br /><br /> <br /> <br /> Petitioner did not raise any objection to the technical qualification until after <br /> the financial bids were opened on 26.12.2025 and the tender was awarded to <br /> Respondent No. 2 as the L1 bidder, while the Petitioner emerged as L3. <br /> It is emphasized that Petitioner made no challenge to Respondent No. <br /> 2’s technical qualification between 30.10.2025 and 26.12.2025. <br /> 15.3 It is stated that Respondent No. 2 accepted the LoE and made a <br /> security deposit of Rs. 5 crores on 09.01.2026 and has since made <br /> substantial investment of Rs. 9 crores for installing hardware at the two data <br /> centres of NICSI at Delhi and Hyderabad for executing the contract <br /> scheduled to start operating w.e.f. 01.04.2026. <br /> 15.4 It is stated that Respondent No. 2 has been awarded the contract at a <br /> consolidated cost of approximately Rs. 270 crores; on the other hand, the <br /> price bid offered by Petitioner was Rs. 340 crores. It is contended that <br /> NICSI by accepting Respondent No. 2’s bid has saved approximately Rs. 70 <br /> crores of public money over the three-year period of the contract. <br /> It is stated that Petitioner is the incumbent service provider, who has <br /> been providing the SMS services to NICSI for the past 13 years, even <br /> though the last contract has expired in the year 2023 and the present writ <br /> petition has been filed to perpetuate the extension of its services. <br /> 16. Respondent No. 3 has contended that there is no dispute regarding its <br /> technical qualification and its financial bid (L2) in the writ petition. It <br /> contends that it has relied upon a CMMI level 5 certificate issued by ISACA <br /> partner. It states that in these facts the prayer in the writ petition seeking <br /> cancellation of the award of LoE for 30% of the traffic awarded in its favour <br /> is without any legal basis. It has contended that the writ petition filed in <br /> February, 2026 deserves to be dismissed on the grounds of delay and laches. <br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 12 of 23 </i><br /> <br /><br /> <br /> <br /> 17. M/s Pinnacle Tele Services Pvt. Ltd. (‘Pinnacle’) also technically <br /> qualified in the bidding process and its financial bid was held to be L4. <br /> Pinnacle has contended that it as well had submitted CMMI Maturity Level <br /> 5 certificate issued by UKCert. It contends that Petitioner herein has been <br /> addressing letters to several tendering authorities by making representations <br /> against the validity of the said certificate, and relying upon the pending writ <br /> proceedings. It contends that it shall be affected by the outcome of these <br /> proceedings. <br /> <b>Issue arising for consideration </b><br /> 18. The factual submission of NICSI that it has accepted CMMI <br /> certifications from non-ISACA partners for all bidders (including <br /> Respondent no. 2) is not disputed by the Petitioner. Thus, there is no <br /> challenge to the tender process on the issue of lack of transparency or <br /> fairness. <br /> 19. In the facts noted above, the sole issue arising for consideration is <br /> thus, whether the decision of NICSI to accept the CMMI Maturity Level 5 <br /> certificate(s) issued by UKCert, submitted by Respondent No. 2 (L1) and <br /> Pinnacle (L4), is in violation of the eligibility condition prescribed in <br /> Corrigendum No. VI and, therefore, an illegality, which would merit <br /> interference in the tender process at this advance stage where LoE has <br /> already been awarded and the contract is scheduled to commence on <br /> 01.04.2026. <br /> 20. The substratum of the submission of the Petitioner is that CMMI <br /> Maturity Level 5 certificate can <i>only</i> be issued by ISACA and its authorized <br /> partners. The Petitioner contends that CMMI Institute, USA which <br /> developed this industry standard is presently owned by ISACA and UKCert <br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 13 of 23 </i><br /> <br /><br /> <br /> <br /> is not an authorized partner of ISACA and, therefore, it cannot issue a valid <br /> CMMI Level 5 certification. Therefore, the certificate submitted by <br /> Respondent No. 2 in this bidding process is invalid. <br /> 21. NICSI has relied upon the authoritative judgments of the Supreme <br /> Court on the legal principle that in exercise of its jurisdiction under Article <br /> 226 of the Constitution, the Court shall recognize that the tendering <br /> authority is the best person to understand and interpret its requirements, and <br /> Courts must defer to such interpretation unless it is shown to be malafide or <br /> perverse or illegal. For reference, it would be apposite to take note of the <br /> judgment of Supreme Court in <b>Afcons Infrastructure Ltd. v. Nagpur </b><br /> <b>3</b><br /> <b>Metro Rail Corporation Ltd.</b> <b>,</b> wherein paragraph 15 reads as under: - <br /> <b>“15.</b> We may add that the owner or the employer of a project, having <br /> authored the tender documents, is the best person to understand and <br /> appreciate its requirements and interpret its documents. The <br /> constitutional courts must defer to this understanding and <br /> appreciation of the tender documents, unless there is mala fide or <br /> perversity in the understanding or appreciation or in the application <br /> of the terms of the tender conditions. It is possible that the owner or <br /> employer of a project may give an interpretation to the tender <br /> documents that is not acceptable to the constitutional courts but that <br /> by itself is not a reason for interfering with the interpretation given.” <br /> [Emphasis Supplied] <br /> <br /> It would also be relevant to refer to judgment of Supreme Court in <br /> <b>4</b><br /> <b>Agmatel India Pvt. Ltd. v. Resoursys Telecom</b> wherein paragraph 26 <br /> reads as under: - <br /> “ <b>26.</b> The abovementioned statements of law make it amply clear that <br /> the author of the tender document is taken to be the best person to <br /> understand and appreciate its requirements; and if its interpretation is <br /> manifestly in consonance with the language of the tender document <br /> or subserving the purchase of the tender, the Court would prefer to <br /> <br /> 3<br /> (2016) 16 SCC 818 <br /> 4<br /> (2022) 5 SCC 362 <br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 14 of 23 </i><br /> <br /><br /> <br /> <br /> keep restraint. Further to that, the technical evaluation or comparison <br /> by the Court is impermissible; and even if the interpretation given to <br /> the tender document by the person inviting offers is not as such <br /> acceptable to the constitutional court, that, by itself, would not be a <br /> reason for interfering with the interpretation given.” <br /> [Emphasis Supplied] <br /> <br /> We may also refer to judgment of Supreme Court in <b>Central </b><br /> <b>Coalfields Limited &amp; Anr. v. SLL-SML (Joint Venture Consortium) &amp; </b><br /> <b>5</b><br /> <b>Ors.</b> wherein paragraph nos. 47 and 48 reads as under: <br /> <b>47.</b> The result of this discussion is that the issue of the acceptance or <br /> rejection of a bid or a bidder should be looked at not only from the <br /> point of view of the unsuccessful party but also from the point of <br /> view of the employer. As held in <i>Ramana Dayaram Shetty</i> [ <i>Ramana </i><br /> <i>Dayaram Shetty</i> v. <i>International Airport Authority of India</i> , (1979) 3 <br /> SCC 489] the terms of NIT cannot be ignored as being redundant or <br /> superfluous. They must be given a meaning and the necessary <br /> significance. As pointed out in <i>Tata Cellular</i> [ <i>Tata Cellular</i> v. <i>Union </i><br /> <i>of India</i> , (1994) 6 SCC 651] there must be judicial restraint in <br /> interfering with administrative action. Ordinarily, the soundness of <br /> the decision taken by the employer ought not to be questioned but <br /> the decision-making process can certainly be subject to judicial <br /> review. The soundness of the decision may be questioned if it is <br /> irrational or mala fide or intended to favour someone or a decision <br /> “that no responsible authority acting reasonably and in accordance <br /> with relevant law could have reached” as held in <i>Jagdish </i><br /> <i>Mandal</i> [ <i>Jagdish Mandal</i> v. <i>State of Orissa</i> , (2007) 14 SCC 517] <br /> followed in <i>Michigan Rubber</i> [ <i>Michigan Rubber (India) Ltd.</i> v. <i>State </i><br /> <i>of Karnataka</i> , (2012) 8 SCC 216] . <br /> <br /> <b>48.</b> Therefore, whether a term of NIT is essential or not is a decision <br /> taken by the employer which should be respected. Even if the term is <br /> essential, the employer has the inherent authority to deviate from it <br /> provided the deviation is made applicable to all bidders and potential <br /> bidders as held in <i>Ramana Dayaram Shetty</i> [ <i>Ramana Dayaram </i><br /> <i>Shetty</i> v. <i>International Airport Authority of India</i> , (1979) 3 SCC 489] <br /> . However, if the term is held by the employer to be ancillary or <br /> subsidiary, even that decision should be respected. The lawfulness of <br /> <br /> 5<br /> (2016) 8 SCC 622 <br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 15 of 23 </i><br /> <br /><br /> <br /> <br /> that decision can be questioned on very limited grounds, as <br /> mentioned in the various decisions discussed above, but the <br /> soundness of the decision cannot be questioned, otherwise this Court <br /> would be taking over the function of the tender issuing authority, <br /> which it cannot. <br /> [Emphasis Supplied] <br /> <br /> 22. The condition of CMMI certification under the subject tender in <br /> Corrigendum No. VI does not mandate that the certification should be from <br /> any specific or exclusive entity i.e., ISACA or its approved partners. Having <br /> heard the learned counsel appearing on behalf of NICSI and having perused <br /> the minutes of meeting dated 11.03.2026, it is clear that the tendering <br /> authority i.e., NICSI did not have in its contemplation that the certificate <br /> should originate only from ISACA or its approved partners. Infact, the <br /> experts which constitute the TEC of NICSI have consciously accepted the <br /> certificates issued by UKCert for Respondent No. 2 (L1) and Pinnacle (L4) <br /> as valid. This shows that the experts/TEC on behalf of NICSI believed that <br /> CMMI Maturity Level 5 certification can be issued by entities other than <br /> ISACA or its approved partners. <br /> In fact, perusal of the e-mails addressed by NICSI to ISACA and <br /> UKCert show that NICSI has become aware about the proprietary claims of <br /> ISACA only after receiving the representation of the Petitioner in January, <br /> 2026. <br /> 23. It is admitted that CMMI is a process level improvement training and <br /> appraisal program, which has become an Industry standard for projects <br /> which are especially related to software. The Petitioner contends that this <br /> program was initially developed by CMMI Institute for the United States <br /> (US) Government’s Defence Program and is proprietary to the said institute. <br /> The Petitioner contends that issuance of CMMI level 3, 4 or 5 certification is <br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 16 of 23 </i><br /> <br /><br /> <br /> <br /> a right exclusive to ISACA and its partners; for this it has placed on record <br /> the declarations made by CMMI Institute and ISACA on its websites <br /> cautioning general public against seeking certifications from non-ISACA <br /> partners. Petitioner contends that UKCert is admittedly not an authorized <br /> partner of ISACA nor recognized by CMMI Institute and, therefore, lacks <br /> the authority to issue any valid CMMI certification. <br /> Conversely, NICSI, the tendering authority and Respondent No. 2 as <br /> well as Pinnacle (L4) have disputed that ISACA or CMMI Institute or their <br /> approved partners are the only entities which can issue CMMI level 5 <br /> certification. <br /> Thus, the assertion of the Petitioner that ISACA and its authorized <br /> partners have exclusive right to issue CMMI certification, is a disputed <br /> question of fact. <br /> 24. This Court notes that the Petitioner has not placed on record any <br /> document which would show that CMMI Institute or ISACA or its approved <br /> partners have legally recognized exclusive rights for issuing CMMI level 3, <br /> 4 or 5 certifications, which precludes non-ISACA partner entities such as <br /> UKCert from issuing CMMI level 5 certification. The Petitioner has also not <br /> placed on record any order of any statutory authority or a judicial authority <br /> recognizing the exclusive rights of ISACA, CMMI Institute and its partners <br /> for issuing the CMMI certification. <br /> 25. If this Court was to accept the submissions of the Petitioner, it would <br /> be <i>implicit</i> that this Court is accepting that ISACA and CMMI Institute have <br /> statutory or proprietary rights for issuing this certification and therefore have <br /> exclusive rights. However, this Court in its writ jurisdiction is not competent <br /> to make such a determination on the basis of the limited information placed <br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 17 of 23 </i><br /> <br /><br /> <br /> <br /> before it. This Court in exercise of its writ jurisdiction cannot solely on the <br /> basis of the declarations made by CMMI Institute on its website or e-mails <br /> placed before us conclusively decide that ISACA and its approved partners <br /> have exclusive proprietary rights to issue the CMMI Level 5 certification <br /> and UKCert does not have the competence to issue this certification, as such <br /> a determination of the proprietary rights would require adjudication after <br /> hearing both ISACA and UKCert. <br /> 26. Therefore, the submission of the Petitioner that the certificate issued <br /> by UKCert with respect to Respondent No. 2 is false, is without any basis as <br /> also UKCert has confirmed the validity of this certificate to NICSI by its <br /> reply e-mail dated 14.02.2026. <br /> 27. Perusal of the minutes of NICSI dated 11.03.2026 placed on record <br /> similarly demonstrate that NICSI is unaware about the exclusivity claims of <br /> ISACA or CMMI Institute and it was not in its (tendering authority) <br /> contemplation that the bidder must obtain the CMMI certification from <br /> ISACA or its approved partner. <br /> In these facts, the decision of NICSI on the basis of the <br /> recommendation of the TEC to accept the certification issued by UKCert as <br /> a valid certification cannot be said to be in violation of the tender eligibility <br /> condition prescribed in Corrigendum No. VI. There is no document placed <br /> before the Court to show that CMMI Level 5 certification issued by UKCert <br /> have been found to be sub-par. There is no material on record to show that <br /> UKCert is estopped in law from issuing such a certification or that UKCert <br /> has been injuncted by any competent Court from issuing such a certification. <br /> In these facts, this Court is unable to conclude that the decision of NICSI to <br /> technically qualify Respondent no. 2 is illegal. <br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 18 of 23 </i><br /> <br /><br /> <br /> <br /> 28. Pertinently, Respondent No. 2 has placed before this Court with its <br /> written submission a tender issued on 27.11.2025 by Uttar Pradesh Power <br /> Corporation Ltd. where at clause 6, the tendering authority has specified that <br /> the CMMI certificate should be issued by an authorized partner of CMMI <br /> Institute. However, in the subject RFE admittedly there is no such <br /> prescription and as noted above this was also not the intent of NICSI. <br /> <br /> 29. Thus, in the absence of any reference in the RFE mandating <br /> certification from a specific agency, the submission of a CMMI certificate <br /> issued by a third-party certifying body, such as UKCert, as accepted by <br /> NICSI/TEC cannot be ipso facto treated as illegal. The Supreme Court in <br /> <b>6</b><br /> <b>Kimberley Club Pvt. Ltd. v. Krishi Utpadan Mandi Parishad &amp; Ors.</b> <b> </b><br /> held that if the tender condition does not specify the identity of the issuing <br /> authority, a bidder cannot be disqualified if it submits a certificate otherwise <br /> issued by a competent entity. The relevant paragraph of the said judgment is <br /> reproduced as under: <br /> “15. Given the situation, it was incumbent on 1st respondent-Mandi <br /> Parishad to indicate in the tender conditions that the ‘haisiyat praman <br /> patra’ was to be obtained from a District Magistrate as per the <br /> procedure laid down in such government notification. Having failed <br /> st<br /> to do so, the 1 respondent-Mandi Parishad could not have rejected <br /> the certificate submitted by appellant on the ground that it was not <br /> issued by a District Magistrate. That apart, appellant’s certificate has <br /> been issued by an experienced valuer registered with the Income Tax <br /> Department who is otherwise competent to issue such certificate.” <br /> [Emphasis supplied] <br /> <br /> The submission of the Petitioner that certification must exclusively be <br /> from a particular authority (such as ISACA or CMMI Institute) would <br /> amount to reading into the tender conditions a requirement, which was not in <br /> <br /> 6<br /> 2025 SCC OnLine SC 2323 <br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 19 of 23 </i><br /> <br /><br /> <br /> <br /> the contemplation of the tendering authority i.e., NICSI and, therefore, this <br /> submission cannot be accepted. Also, as noted above, even the Petitioner <br /> until January, 2026 did not believe that the certificate issued by UKCert was <br /> invalid. <br /> 30. As noted in the earlier part of the judgment, it is trite law that the <br /> tendering authority is the best judge of its requirements, as well as the <br /> interpretation and application of tender conditions. In the present case, <br /> NICSI, acting through a duly constituted committee of technical experts <br /> (TEC), has evaluated the bids and found Respondent No. 2 as well as <br /> Pinnacle to be compliant with the eligibility criteria, including the CMMI <br /> certification requirement. NICSI, even after perusing the representation of <br /> the Petitioner and the e-mail of ISACA dated 12.02.2026 has taken a <br /> conscious decision of accepting the CMMI certification issued by UKCert. It <br /> is thus evident that NICSI has decided to accept the services of Respondent <br /> No. 2 with complete awareness about the proprietary claims of ISACA. <br /> Judicial review in tender matters is limited to examining the decision-<br /> making process and does not extend to substituting the Court’s view for that <br /> of expert bodies. In the facts of the present case, we are of the considered <br /> view that the Petitioner has been unable to demonstrate any illegality in the <br /> decision of the tendering authority and therefore no grounds are made out to <br /> interfere under Article 226 of the Constitution. <br /> <b>Delay and laches in filing this petition is fatal and any interference at this stage </b><br /> <b>would be against public interest </b><br /> <b> </b><br /> 31. It is submitted by NICSI and Respondent No. 2 that the present <br /> challenge suffers from delay and laches and is liable to be rejected on this <br /> ground alone. The Petitioner had full knowledge of the CMMI certification <br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 20 of 23 </i><br /> <br /><br /> <br /> <br /> submitted by Respondent No. 2 as early as 30.10.2025, when the documents <br /> forming subject matter of the technical bids of each bidder were disclosed <br /> on the portal. Despite such knowledge, the Petitioner chose not to raise any <br /> objection during the intervening period and only approached this Court after <br /> the financial bids were opened and the LoE was issued on 26.12.2025, <br /> wherein the Petitioner emerged unsuccessful. Such a belated challenge, <br /> evidently triggered by the adverse outcome of the financial bid, is contrary <br /> to settled principles governing public procurement and undermines the <br /> sanctity of tender processes, thereby affecting public interest. <br /> 32. Respondent No. 2 has also contended that the malafide of the <br /> Petitioner is evident from the facts that its sister-concern ‘Valuefirst’ had <br /> similarly relied upon a CMMI level 5 certificate issued by one International <br /> Standards Registration, which is not a ISACA approved partner and the said <br /> entity secured the WhatsApp service contract from NICSI for the year 2023. <br /> Petitioner has not disputed these facts and has orally submitted that <br /> Valuefirst has become a part of its group recently i.e., post the award of <br /> 2023 WhatsApp contract. <br /> 33. We are of the considered opinion that the aforesaid submission of <br /> Respondents on delay and laches has merits. The facts on record clearly <br /> evidence that Petitioner has been aware since 30.10.2025 that Respondent <br /> No. 2 has submitted a certificate issued by UKCert and it raised no objection <br /> to the technical qualification of Respondent No. 2’s bid on the basis of the <br /> said certificate. Pinnacle (L4) similarly submitted a certificate from UKCert <br /> and was technically qualified. The Petitioner did not challenge the technical <br /> qualification of Respondent No. 2 and Pinnacle at any time until the <br /> financial bids were opened on 26.12.2025 in which Petitioner was declared <br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 21 of 23 </i><br /> <br /><br /> <br /> <br /> as L3 and thus unsuccessful. These facts show that procedure for evaluation <br /> of tender process adopted by Respondent No. 1 was transparent and fair and <br /> the process was not challenged by the Petitioner, until it was unsuccessful in <br /> the financial bid. In our considered opinion, having concluded that the <br /> bidding process was transparent and fair, no grounds are made out for <br /> interfering in the tendering process at the behest of the unsuccessful bidder. <br /> <br /> 34. The Petitioner embarked on the process of inquiry, with respect to the <br /> authority of UKCert to issue certification only in January 2026. The conduct <br /> of the Petitioner in initiating an inquiry after the award of LoE in favour of <br /> Respondent No. 2 and Respondent No. 3 on 26.12.2025, shows that the <br /> Petitioner went about an inquiry to find reasons or causes for disqualifying <br /> or ousting Respondent No. 2, however per-se there was no illegality or <br /> arbitrariness in the decision making process adopted by NICSI even as per <br /> the Petitioner, while awarding the tender process. In these facts therefore it <br /> is evident that Petitioner is merely an unsuccessful party, who is seeking out <br /> reasons to interfere in the implementation of LoE. The appropriate stage for <br /> raising such issues would have been at the pre-bid stage or atleast before the <br /> financial bids were opened on 26.12.2025. Entertaining this writ petition at <br /> this stage when the contract is to be implemented on 01.04.2026 would be <br /> against the legal principles of judicial restraint set out in the aforementioned <br /> Supreme Court judgments cautioning against interference in tender process. <br /> 35. The Petitioner is the incumbent service provider and its extended <br /> contract is expiring on 31.03.2026 and both Respondent No. 2 and <br /> Respondent No. 3 are to commence services on 01.04.2026. The service to <br /> be availed by NICSI are of public interest and no disruption of services can <br /> be countenanced as per NICSI. In these facts, any interdiction of the tender <br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 22 of 23 </i><br /> <br /><br /> <br /> <br /> process by the Court will be clearly against public interest and this is also an <br /> important ground to not interfere in this tender process. <br /> 36. Accordingly, the writ petition, being bereft of any merit, is dismissed. <br /> Pending applications, if any, disposed of. No order as to costs. <br /> 37. Before we conclude, we would like to note that Respondent No. 2 <br /> during arguments had drawn our attention to the guidance notes for selection <br /> of consulting agencies issued by MEITY way back in 2017 advising that <br /> certifications like CMMI should be made a part of the pre-qualification <br /> criteria selectively and only for relevant tenders. Respondent No. 2 has also <br /> drawn our attention to the tender issued by Uttar Pradesh Power Corporation <br /> Ltd. specifying that CMMI certification should be issued by CMMI <br /> authorized partner. To avoid repetition of the controversy, which has arisen <br /> in the present tender, NICSI would be well advised to take precaution in its <br /> future tenders to clarify its stance on the certificate issuing entity, if any, for <br /> CMMI certification, in the bid document itself. <br /> <br /> <br /> <b>MANMEET PRITAM SINGH ARORA </b><br /> <b> (JUDGE)</b> <br /> <b> </b><br /> <b> </b><br /> <b> </b><br /> <b>V. KAMESWAR RAO </b><br /> <b> (JUDGE) </b><br /> <b> </b><br /> <b> </b><br /> <b>APRIL 02, 2026/</b> hp/AJ/AM <b> </b><br /> <br /> <br /> Signature Not Verified<br /> Signed By:HEMANT<br /> PRATAP SINGH<br /> Signing Date:02.04.2026<br /> 14:52<br /> <i>W.P.(C) 1815/2026 Page 23 of 23 </i><br /> </div>