VAISHNAVI JAYAKUMAR vs THE ELECTION COMMISSION OF INDIA

2026:MHC:1751
W.P. No.34815 of 202 5
IN THE HIGH COURT OF JUDICATURE AT MADRAS
DATED : 30.04.2026
CORAM :
THE HONOURABLE MR.SUSHRUT ARVIND DHARMADHIKARI,
CHIEF JUSTICE
AND
THE HONOURABLE MR.JUSTICE G.ARUL MURUGAN
W.P. No.34815 of 2025
and W.M.P.Nos.38985 & 38986 of 2025
Vaishnavi Jayakumar
D/o. Saranya
Old 5/1 Venugopal Avenue
Chetpet, Chennai 31 .. Petitioner(s)
Vs
1. The Election Commission of India
Rep. by The Chief Election Commissioner
Nirvachan Sadan, Ashok Road
New Delhi 110 001
2.The State of Tamil Nadu
Rep. by its Chief Secretary
Secretariat, Fort St. George
Chennai - 600 009
3.The Union Territory of Puducherry
Rep. by its Chief Secretary
Government of Puducherry, Secretariat,
Goubert Avenue, Puducherry - 605 001
(RR2 & 3 Suo Motu impleaded vide order
dt.17.12.2025 made in WP.34815 of 2025)
.. Respondent(s)
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W.P. No.34815 of 202 5
PRAYER: Petition filed under Article 226 of the Constitution of India
seeking issuance of a writ of mandamus directing the respondent to
only designate/notify Polling stations with polling booths contain all the
facilities mentioned by the respondent in their document titles
“Assured Minimum facilities”, to ensure that the design of such
facilities are in compliance with the specifications and space standards
mandated by the Harmonized Guidelines and Standards for Universal
Accessibility in India 2021, publish the complete data of polling
stations and booths including location, geo-coordinates, facilities
available, contact of the concerned officer on its website, publish the
list of contesting candidates under Rule 10(1) of the Conduct of
Election Rules, 1961 in form 7 A or 7 B and any other document
uploaded on its website in accessible ePUB or HTML format include
multi modal CAPTCHA verification on all websites of the respondents in
compliance with 5.2.1 of Guidelines for Indian Government websites as
mandated by Rule 15 of the Rights of Persons with Disabilities Rules
2017.
For Petitioner(s): Mr. A.Yogeshwaran
For Respondent(s): Mr. Niranjan Rajagopalan
Standing Counsel for R1
Mr. P.S.Raman Advocate General
Assisted by Mr. A.Edwin Prabakar
State Government Pleader for R2
Mr. V.Vasanthakumar
Additional Government Pleader
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W.P. No.34815 of 202 5
(Puducherry) for R3
ORDER
(Made by G.ARUL MURUGAN, J.)
A person with disability seeks for a direction to the Election
Commission to notify only polling booths having assured minimum
facilities like permanent ramps and upload the details concerning
elections in the websites in accessible format for the persons with
disabilities.
2. The learned counsel for the petitioner submitted that though
the Rights of Persons with Disabilities Act, 2016, mandates the
Election Commission to ensure that all materials related to the
electoral process are easily understandable and all the polling stations
are accessible to persons with disabilities for voting, still, there are
several shortfalls in providing the required facilities, including
permanent ramps. He further submitted that though there are certain
guidelines issued in place and several directions were issued by the
Hon’ble Supreme Court and this Court, still, permanent ramps have
not been provided in the polling booths and only temporary
arrangements are made during elections, which ultimately is non-
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W.P. No.34815 of 202 5
friendly and inaccessible by the persons with disabilities. Even in the
recently concluded State Assembly Elections, there were several
defects and problems in the facilities provided which have been widely
reported and also forwarded to the Election Commission. He further
submitted that the information provided should be made easily
accessible and the website of the Election Commission should be made
user-friendly for the persons with disabilities.
3. Mr.Niranjan Rajagopalan, learned Standing Counsel for the
Election Commission, by relying on the various circulars issued by the
Election Commission, submitted that already directions have been
issued to all the State authorities in respect of providing the facilities
to the persons with disabilities, inclusive of putting up permanent
ramps in all polling booths. He further submitted that, pursuant to the
directions issued, the Election Commission is ensuring that all the
facilities are provided to the persons with disabilities, making it easily
accessible for them. Any defects or shortfalls in the recently concluded
elections, brought to the notice of the Commission, would also be
taken note of and suitably dealt with.
4. Insofar as the accessibility of the information on the website is
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W.P. No.34815 of 202 5
concerned, the Election Commission has provided the required facilities
and they have already made a request to the Ministry of Electronics
and Information Technology (MeitY) to conduct audit of ECI websites
and applications as per GIGW 3.0 and WCAG 2.1 guidelines. Since the
development of new module is in advanced stage, in the first phase,
the audits of the ECI website “eci.gov.in” and voter services portal
“voters.eci.gov.in” are taken up in alignment with MeitY’s guidelines.
5. Mr.P.S.Raman, learned Advocate General, submitted that the
directions issued by the Election Commission providing various
facilities to the persons with disabilities are carried out in letter and
spirit and even for the recent election, the Chief Secretary had
convened a meeting with all the District authorities and ensured that
all the facilities are in place, including the provision of ramps in all the
polling booths.
6. Mr.V.Vasantha Kumar, learned Additional Government Pleader
(Puducherry), submitted that all the required facilities providing easy
access to the persons with disabilities were made during the elections
and all the instructions issued by the Election Commission in this
regard have been complied with.
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W.P. No.34815 of 202 5
7. We have bestowed our anxious consideration upon the
submissions made and materials placed on record.
8. The Persons with Disabilities (Equal Opportunities, Protection
of Rights and Full Participation) Act, 1995, was enacted for the
purpose of providing full participation and equality of people with
disabilities. Further, in view of clarity on the conceptual understanding
in the modern day requirements, the United Nations General Assembly
adopted its Convention on the Rights of Persons with Disabilities in the
year 2006, laying down the principles for empowerment of persons
with disabilities, which includes “accessibility”. India being a party to
the Convention, ratified the same. Subsequently, in tune with the
international obligation, the Rights of Persons with Disabilities Act,
2016, came to be promulgated.
9. The relevant provisions of the Rights of Persons with
Disabilities Act, 2016, regarding voting facilities and accessibility are
as follows:
“2(i) “establishment” includes a Government establishment
and private establishment
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W.P. No.34815 of 202 5
2(v) “private establishment” means a company, firm,
cooperative or other society, associations, trust, agency,
institution, organisation, union, factory or such other
establishment as the appropriate Government may, by
notification, specify
2(w) “public building” means a Government or private
building, used or accessed by the public at large, including a
building used for educational or vocational purposes, workplace,
commercial activities, public utilities, religious, cultural, leisure or
recreational activities, medical or health services, law
enforcement agencies, reformatories or judicial foras, railway
stations or platforms, roadways bus stands or terminus, airports
or waterways
2(x) “public facilities and services” includes all forms of
delivery of services to the public at large, including housing,
educational and vocational trainings, employment and career
advancement, shopping or marketing, religious, cultural, leisure
or recreational, medical, health and rehabilitation, banking,
finance and insurance, communication, postal and information,
access to justice, public utilities, transportation
11. Accessibility in voting - The Election Commission of
India and the State Election Commissions shall ensure that all
polling stations are accessible to persons with disabilities and all
materials related to the electoral process are easily
understandable by and accessible to them.
16.Duty of educational institutions - The appropriate
Government and the local authorities shall endeavor that all
educational institutions funded or recognized by them provide
inclusive education to the children with disabilities and towards
that end shall-
(i) …
(ii) make building, campus and various facilities accessible;”
10. In view of the above provisions, any establishment includes
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W.P. No.34815 of 202 5
both public and private. Further, public building also includes a
Government or private building, used or accessed by public at large
including educational institutions. Public buildings are mandated to
provide permanent facilities for having easy access to the persons with
disabilities. Section 11 of the Act referred supra, gives a statutory right
for the persons with disabilities to have all materials related to
elections, easily understandable and also have accessible polling
stations for voting. There is a mandatory duty cast on the part of the
Election Commission to ensure that all the polling stations are provided
with sufficient infrastructure and facilities, easily accessible by the
persons with disabilities.
11. The Hon’ble Supreme Court, in a public interest litigation, in
the case of Disabled Rights Group vs. Chief Election Commissioner and
Another [W.P.(Civil) No.187 of 2004 decided on 05.10.2007), issued
the following directions:
“On 19.4.2004, this Court directed the Chief Secretaries of
respective States, in coordination with the Chief Electoral Officers
of those States, to make available wooden ramp facilities at
polling stations situated in cities and in urban areas. By
communication dated 20.10.2005, the Election Commission
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W.P. No.34815 of 202 5
instructed all State Governments/Union Territories to make
provisions for good quality permanent ramps in all public
buildings where polling stations are located. By affidavit dated
23.4.2007, Election Commission has confirmed that in the
election held after 19.4.2004, specific instructions have been
issued to provide ramps at polling stations.
… …
The remedy is for the Election Commission to give
appropriate directions to the officials manning the polling stations,
regarding the special facilities for the physically disabled
electorate at all polling stations. This should be done well-in-
advance and sufficient publicity should also be given in the print
and electronic media about the availability of such facilities so
that the persons with disabilities are aware of the facilities
beforehand and are, thus, encouraged to go and exercise their
franchise. Further, its observers should also satisfy that such
facilities are given. The absence of such facilities should be
notified to the respective Government for remedial/future action.
On behalf of the Election Commission of India it is stated that the
appropriate directions will be given in this behalf. We are of the
view that the above directions/ observations will meet the needs
of the disabled voters. We accordingly dispose of the writ
petition.”
12. In compliance to the interim directions issued by the Hon’ble
Supreme Court, the Election Commission had by letter dated
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W.P. No.34815 of 202 5
20.10.2005, directed all the States and Union Territories to construct
permanent ramps in all public buildings in which polling stations are
located. The relevant portion reads as under:
“Polling stations for elections to the House of People and
State Legislatures are located in public buildings, in most of the
cases. The Commission is of the view that the issue of ramps at
polling stations could be resolved, if the Govt./local authorities
concerned provide permanent ramps at the public buildings where
polling stations are located. As the public buildings are used by
the general public every day for one purpose or the other,
permanent ramps in such buildings would serve the purpose of
the 1995 Act, and also make the polling stations disabled friendly
on a permanent basis. Such permanent ramps would also be
economically more viable as compared to setting up temporary
ramps at each election.
In view of the above, the Commission desires that good
quality permanent ramps may be constructed in all public
buildings in which Polling Stations for elections to the Lok Sabha
and State Legislative Assemblies are located. The list of locations
of polling stations in the State is available with the Chief Electoral
Officer, who will furnish the same to you. The Commission desires
that the work may be taken up on priority basis.”
13. Again pursuant to the above final directions issued by the
Hon’ble Supreme Court, the Election Commission by letter dated
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W.P. No.34815 of 202 5
26.10.2007, addressed to all the State and Union Territories insisted
for taking up the work of providing permanent ramps in the buildings
at the earliest. There after the Election Commission also issued
detailed instructions dated 10.06.2023 to all the Chief Electoral
Officers of the State and Union Territories, in respect of providing
assured minimum facilities and other facilities at polling stations. The
instructions included the description of the provision for ramp.
Instructions 1(ii) reads as under:
“ 1(ii) Provision for Ramp: A permanent ramp of
maximum gradient 1:12 should be provided at all Polling Stations
to facilitate the PwD (Persons with Disabilities) voters and senior
citizen electors, as per the directions of the Hon'ble Supreme
Court of India in the Polling Stations. The Supreme Court has also
directed to give wide publicity about the provision of ramps in
Polling Stations.”
14. The Election Commission had further issued guidelines dated
03.08.2023 to all the Chief Electoral Officers of the State and Union
Territories, for providing various facilities for persons with disabilities
and senior citizens. The guidelines issued are usefully extracted
hereunder:
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W.P. No.34815 of 202 5
“ELECTION COMMISSION OF INDIA
TEL: 011-23052206 Nirvachan Sadan,
Fax 011-23052001 Ashoka Road
Website: www.eci.gov.in New Delhi-110 001.
rd
No.464/INST/EP(AS)/2022 Dated : 3 August, 2023
To
The Chief Electoral Officers of
all States and Union Territories.
Subject : Facilities for Persons with Disabilities and Senior Citizens- reg.
Reference:
i. No.464/2009-EPS Dt 30.04.2009,
ii. No.464/INST/2016-EPS Dt 15.02.2016
iii. No.464/INST/2016-EPS Dt 12.03.2016
iv. No.464/INST/2016-EPS Dt 07.09.2016
v. No.464/INST/PwD/2018-EPS Dt 27.09.2018
vi. No.464/INST/PwD/2018-EPS Dt 27.09.2018
vii. No.464/INST/PwD/2018-EPS Dt 27.09.2018
viii. F.No 464/EGS/EP(AS)/2023 Dt. 14.06.2023
Sir/Madam,
The Commission is committed for inclusion of all the eligible PwDs
and Senior citizens in electoral process to achieve its maxim of ‘No Voter to
be left behind'. In order to encourage and facilitate the voters' various
instructions have been issued from time to time in respect of facilities to be
provided for Persons with Disabilities(PwDs) and Senior Citizens for their
enrolment and ease of voting at the polling station.
In view of this, I am directed to state that the instructions referred
above have been reviewed, consolidated and in supersession of all the
previous instructions, the Commission has directed to issue a comprehensive
direction in order to eliminate any ambiguity on the subject cited. The
consolidated instruction is classified into five categories :-
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W.P. No.34815 of 202 5
I. Identification, Enrolment and Mapping of PwDs
II. Infrastructure and Physical Accessibility
III. Capacity Building and Outreach
IV. IT interventions
V. Miscellaneous
I. Identification, Enrolment and Mapping of PwDs : -
a. Identification and Enrolment
(i) All the eligible PwD voters are required to be enrolled in electoral roll.
For this purpose, preliminary data shall be collected by every State with
the help of database available with other state government departments
such as Social Justice & Empowerment, and Disability Department to
ensure that no eligible PwD voter is left behind.
(ii) After obtaining information regarding PwDs from concerned
departments, the process for inclusion of the names of the eligible PwDs
who are not listed in the electoral roll shall be initiated. Polling Station
wise list of 18+ persons with disabilities indicating the type of disability
shall be prepared from the data collected from the above mentioned
departments at DEO/ERO/BLO Level.
(iii) The officers/employees of above Departments as and when required
shall be drawn on deputation/assigned duty as Nodal Officer to ensure
the availability of basic facilities to the PwDs.
(iv) PwDs shall be given preference in obtaining facilities at the polling
Stations, Voter Assistance Booths (VABs), Facilitation centres, Office of
DEOs, EROs, ROs etc. All possible steps should be taken to ensure that
PwDs do not face any inconvenience.
(v) Adequate instructions to facilitate filling-up forms 6, 7 and 8 shall be
provided at the above mentioned help centres.
b. Mapping of PwDs
(i) A separate polling station wise list of PwDs shall be prepared from the
electoral roll to provide necessary assistance while exercising their
franchise during poll process.
(ii) PwDs in each polling station should be identified category wise and
mapped. The list is to be made available to the BLOs but it should not be
marked in the electoral roll nor the data of PwDs/Sr. Citizens be
displayed on the website to maintain the privacy of PwDs/Sr.Citizens.
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W.P. No.34815 of 202 5
II. Infrastructure and Physical Accessibility :-
a. Polling Stations
(i) It shall be ensured that polling stations are situated on the ground floor
of the building to facilitate voting for the aged and disabled electors. Due
consideration shall be given to the topography and the ease of travel for
these electors.
(ii) Access to ramps shall be made smooth in places of sandy and slushy
pathways.
(iii) Ramps shall be provided in such a manner that it directly leads to the
door of polling stations to avoid navigating through corridors.
(iv) Proper approach roads to polling stations shall be ensured by local
authorities/respective departments.
(v) Proper parking facility should be made available at the polling stations.
(vi) Mobile barricades in front of Doors of each Polling Station shall be
erected.
(vii) Entrance door of polling station shall be kept wide open and adequate
space around the voting compartment should be ensured for wheel chair
movement.
(viii)
Facility for separate entry should be made available for persons with
disabilities wherever possible.
(ix)
Pathway to polling rooms shall have indicators with standard signage
and sign boards.
(x) Depending on the number of PwDs among electors in a polling station,
facilities like ramp, tricycles, basic information through audio-video
should be made available.
(xi) A permanent ramp shall be provided at all the polling stations with
a gradient not exceeding 1:12 as per the existing guidelines issued
by Department of Empowerment for persons with Disabilities under
the Ministry of Social Justice & Empowerment. Due publicity about
this provision of ramps shall be given.
Polling stations for elections to the House of People and State
Legislatures are located in public buildings, in most of the cases. The
Commission is of the view that the issue of ramps at polling stations
could be resolved, if the Govt./local authorities concerned provided
permanent ramps at the public buildings where polling stations are
located. As the public buildings are used by the general public every day
for one purpose or the other, permanent ramps in such buildings would
serve the purpose of creating accessible polling stations on a permanent
basis. Such permanent ramps would also be economically more viable as
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W.P. No.34815 of 202 5
compared to setting up temporary ramps at each election. In the polling
stations where permanent ramps have not been provided due to a valid reason
then, temporary ramps should be provided for the purpose.
(xii) Wheel chairs shall be provided at identified polling stations.
PwDs/Senior Citizens should be informed in advance about polling
station where facility for wheel chairs is available. Adequate facilities
should be provided for such voters to take the wheel chair inside the
polling booth. Department of social justice and ALIMCO may be
approached for fulfilling the requirement of wheel Chairs for PwD Voters.
(xiii) The polling personnel should be specifically briefed about the provisions
of Rule 49N of the Conduct of Election Rules, 1961, which provides for
permitting a companion to accompany a blind/infirm elector to assist
him/her to cast the vote.
(xiv) Ensure pictorial representation through posters/videos and informative
brochures regarding voting process and facilities provided for the aid of
hearing-impaired voters outside the polling booth. Elaborate instructions
on PwDs/Senior Citizens should be prepared by DEO/RO and the same
should be displayed at the Polling Station.
b. Priority Entering Facility/Separate Queue
All possible steps should be taken at polling stations to ensure that
PwDs are not required to wait in queue.
The personnel at the polling station must ensure that differently abled
electors are given priority The same may be applicable for senior citizens. In
case there are many such voters, a separate queue may be maintained for such
voters. As this is being a voter friendly initiative, the CEO should give
adequate publicity about it and issue an appeal to voters to co-operate in this
initiative with a request that those who are able bodied and healthy should not
try to avail this opportunity to jump the queue. Rather this should be need
based. The voters in the queue should have open mind to help the fellow
voters who are suffering from disability and other age related and health
related problems. The Presiding Officers and other field officers may be
instructed accordingly.
c. Transportation and Pick & Drop Facility
There should be proper transport facility for PwDs/Sr. Citizens in each
and every polling station on the day of poll. Senior citizens, Persons with
visual and locomotive disabilities and infirmed voters with impaired
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W.P. No.34815 of 202 5
movement shall be provided free pass for using public transport on poll day.
If public transport is not available, then arrangements for private vehicles for
free pick up and drop facility from their residence to polling booth may be
made. The eligible voters may also be provided with a registration facility on
web portal/Saksham ECI App or helpline in order to avail these facilities. The
DEO/RO shall be responsible for entire transportation exercise for PwDs.
Each and every PwD/Sr. Citizen should be tagged polling station-wise and
he/she should be picked-up from his/her residence and be dropped back there,
after he/she has cast his/her vote. Nodal Officer for Transport appointed for
each district/Constituency shall coordinate the exercise.
d. Assured Minimum Facilities
Assured Minimum Facilities (AMF) should be ensured for PwD
Voters at each and every Polling Station viz.- a. Permanent ramps with
appropriate gradient should be provided as per national standards ; b.
Braille facility should be provided in the EVM; c. Proper accessibility to the
polling station should be ensured; d. Proper parking facility should be made
available at the polling station; e. Proper signage, f. Clean Drinking Water,
Waiting Shed, medical kit, Accessible Toilet and Adequate Lightning should
be ensured in all the polling Stations.
e. Postal Ballot Facility
PwDs with benchmark disability and Senior Citizens above 80 years
can avail the option of Postal Ballot Facility through Form -12D under
AVPD(Absentee Voters of PwD Category) and AVSC(Absentee Voters of
Senior Citizens Category). An Absentee Voter wishing to vote by postal ballot
has to make application to the Returning Officer (RO) of the constituency
concerned, in Form-12D, giving all requisite particulars. Such application
seeking postal ballot facility should reach to the RO during the period from
date of announcement of election to five days following the date of
notification of the election concerned. For detailed instructions and guidelines
in respect of postal ballot, letter No. 52/2021/ SDR Vol-I Dt. 02.02.2021 may
be referred to.
Informative and educational material to be prepared for awareness
campaigns to sensitize about the availability of facility of Postal Ballot for
PwD voters with benchmark disability and Senior Citizens (above 80 years of
age).
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f. Activity Chart
A comprehensive activity chart (Annexure-I) regarding ease of registration
and voting by PwD has been prepared for clarity and coherence. This chart
clearly underlines the various activities to be carried out, steps to be taken,
fixing of responsibilities of concerned officials, a definite time frame for each
activity and the desired outcomes. It is requested to initiate immediate steps
to implement the above measure in a time bound manner.
g. A model checklist of the facilities to be provided at the polling stations is
placed at Annexure-II.

III. Capacity Building and Outreach :-
a. Capacity Building
(i) Volunteers : - Identified PwDs and Senior citizen voters shall be assisted
by volunteers (less than 18yrs of age) from NCC/NSS/Scout and Guides
etc. for their guidance up to the entrance of the polling booth. Inside the
polling booth, such voters shall be assisted by the polling staff. These
volunteers can be organised from educational Institutions, and Chunav
Pathshala, (ELCs). Only youth volunteers with no political allegiance shall
be roped in and are to be trained to assist PWDs/Senior Citizens.
(ii) Disability Co-ordinators :- For the purpose of implementation of
Commission's instructions and for inclusion of Persons with Disabilities
in electoral process, Disability Co-ordinators are to be appointed at State,
District and AC levels.
• State Disability Co-ordinator at State level should be assigned
within CEO office or deputed from State department of the welfare of
persons with Disabilities to ensure that facilities are provided to persons
with disabilities in electoral process and rendering effective grievance
redressal mechanism for voters with Disabilities.
 District Coordinator may be assigned within the DEO's office or
with the assistance from district welfare office to ensure that facilities are
provided to persons with disabilities in electoral process.
 Assembly Constituency coordinator may be assigned within every
RO's office in association with the local block/zonal level for each
Assembly Constituency to monitor the facilities provided to PwD/Sr.
Citizens at Constituency level.
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W.P. No.34815 of 202 5
(iii) Involvement of NGOs/CSOs/DPOs/RWAs :-All CEOs/DEOs may engage
in partnership with civil society organizations working for welfare of
persons with disabilities in respective States and all districts/ACs
pertaining to their states. Voluntary and other organizations working for
PwDs like Non-Government Organization (NGOs), Community Based
Organizations (CSOs), Disabled Persons' Organization (DPOs) and
Resident Welfare associations (RWAs) etc. shall be motivated to help in
imparting information regarding election process to PwDs in a non-
political, non-partisan manner. If required assistance shall be sought
from these organizations to provide various facilities to PwDs by
following due process.
Data collection or data sharing with these organizations shall not
be permitted under any circumstances.
(Note: Only non-political & non-partisan organizations should be considered
to motivate and create awareness among PwDs).
(iv) Monitoring and Assessment of the facilities for PwDs :- During the poll
period, the concerned CEO may ensure that the Divisional Commissioners for
all districts under their division may assess and evaluate the facilities
available for persons with disabilities and senior citizens. The Divisional
Commissioners shall visit minimum 10 Polling Booths covering at least three
Assembly Constituencies of each district.
In those States where the post of the Divisional Commissioner does
not exist, equivalent rank officers may be engaged after consultation with the
State Govt. CEO of the concerned state may intimate the names of all such
officers to the Commission.
b. Training and Sensitization
(i) Training sessions shall be organized to sensitize the polling and security
personnel about the special needs of the differently abled electors, for
courteous behaviour towards them and for providing necessary support
to them at the polling station. Electors with speech and hearing
impairment should also be given special care like in the case of other
differently abled person.
(ii)
All officers/employees, police officials etc. involved in the election
process should be clearly instructed on the facilities to be provided to the
PwDs.
(iii)
Instructors qualified in sign language and Braille shall be appointed for
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W.P. No.34815 of 202 5
training purpose.
(iv) Basic Information regarding election process shall be prepared in Braille
Script and displayed (in Hindi, English or Regional Language in use).
(v) PwD employees who get deployed at Voter Help Centers, as BLOs, polling
team etc. should be assigned work so that they can motivate other PwDs
to participate in the election process.
(vi) Polling officials should be briefed to interact with voters with disabilities
and senior citizens with due sensitivity.
c. SVEEP
(i) Wide publicity through various modes shall be ensured to convey the
availability of various facilities for PwDs and Sr. citizens. Accessible
publicity material shall be prepared by using simple language, sign
language and Braille in regional languages (by the respective States.).
(ii) Special/Mobile camps shall be organized to educate and motivate
persons with disabilities and regular programs shall be organized
through various Media platforms.
(iii) Efforts shall be made to prepare volunteers from student organizations
like NCC, NSS, NYK etc. and other non-partisan voluntary groups to
motivate and create awareness regarding the election process among
persons with disabilities.
(iv) Publicity regarding the services offered at Polling Station and Facilitation
centres shall be amplified.
(v) Icons with disabilities may be appointed as State and District
ambassadors to inform and motivate persons with disabilities to take
part in electoral process as voters.
(vi)
Coordination and Partnerships with stakeholders to create awareness
and carry out outreach activities for enrolment of PwD and Senior
citizens during SSR period.
(vii)
Meetings with CSOs/ NGOs may be planned, by involving SSCAE and
DMCAE as required.
IV.
IT interventions :-
a. The websites of CEO/DEO shall be made user friendly and accessible for
persons with disabilities. All the voter awareness content developed
should be in accessible format.
b. Wider publicity of SAKSHAM-ECI APP is required for increasing the usage
of the app by PwD voters for their convenience.
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W.P. No.34815 of 202 5
V. Miscellaneous :-
a. A helpline service such as 1950 may be maintained by CEO/DEO offices
to address all the grievances and queries w.r.to PwD voters and Senior
Citizens.
b. The Commission has directed to issue Voter guide, Voter Information
Slips and EPIC cards with Braille Features to Persons with Visual
Impairment or Blind.
c. Braille facility is to be made available on the EVMs and due publicity
should be given in respect of this facility.
d. Statistical data on elections should incorporate data regarding
PwDs/Senior Citizens.
e. Special and exclusive polling stations for PwDs may be set up in
places/areas/institutions where PwDs reside in large numbers after
endorsement from the Chief Electoral Officer for setting up such special
exclusive PwD polling stations.
f. Dissemination of information regarding available facilities should be
made known to the Stakeholders, Political Parties, Election Machinery,
Media and Electors.
g. Political parties shall be briefed about such facilities and they may also be
motivated to display publicity material, manifesto, appeal etc. in audio-
video and in Braille as well as sign language as per the needs of the PwDs.
h. Wide publicity is to be made over the electronic media and Press to
create awareness and to encourage PwDs/Sr. Citizen electors to exercise
their franchise.
The above instructions may be brought to the notice of all the
DEOs/EROs/AEROs for strict compliance in letter and spirit.
Yours faithfully,
Sd/-
(DEEPALI MASIRKAR)
DIRECTOR”
15. In spite of the directions issued by the Hon’ble Supreme
Court and also various guidelines issued by the Election Commission
from time to time, we find that in most of the educational institutions
and public buildings which are routinely notified as polling booths
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W.P. No.34815 of 202 5
during every elections, still, permanent ramps are not available.
During every elections, temporary ramps are put up with wooden
planks, just few days prior to the date of election, and every time
several problems and shortfalls are noticed in the temporary ramps put
up for the accessibility of persons with disabilities.
16. Even in the recently concluded elections, though the Election
Commission issued directives and the State authorities took various
steps for providing necessary facilities to the voters, including the
disabled and elderly, the construction of permanent ramps at notified
polling booths remained incomplete. It is to be noted that even
otherwise, all these buildings are mandated to provide permanent
ramps for the access of the persons with disabilities and they still fail
to comply with the mandatory provisions of the Rights of Persons with
Disabilities Act, 2016. Therefore, necessary steps are to be taken by
the respondents to ensure that permanent ramps are provided in these
buildings, providing accessibility for the persons with disabilities.
17. As regards the accessibility of website of the Election
Commission, it is stated that the Election Commission is in the process
of complying with the guidelines on a priority basis in all its digital
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W.P. No.34815 of 202 5
platforms ensuring accessibility and usability. In this regard, the
Election Commission has addressed a letter dated 14.11.2025, to the
Director General, Ministry of Electronics and Information Technology
for the purpose of conducting audit. The letter is reproduced
hereunder:
“SECRETARIAT OF ELECTION COMMISSION OF INDIA
Nirvachan Sadan,
Ashoka Road
New Delhi-110 001.
No.485/Comp/IT/Accessibility Audit/2025 Dated 14.11.2025
To
The Director General
STQC Directorate
Ministry of Electronics and Information Technology,
Electronics Niketan, III Floor
6,CGO Complex, Lodi Road,
New Delhi-110 003
Subject: Request for Conducting Audit of ECI Websites and Applications as
per GIGW 3.0 and WCAG 2.1 Guidelines
Sir/Madam,
Ensuring accessibility, usability, and compliance with the Government of
India guidelines is a priority for the Election Commission of India for all its digital
platforms.
2. As per the Guidelines for Indian Government Websites (GIGW) 3.0 noti-
fied by MeitY, and the Web Content Accessibility Guidelines (WCAG 2.1), all Gov-
ernment websites and applications are required to conform to the prescribed acces-
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W.P. No.34815 of 202 5
sibility standards. In this context, ECI intends to undertake a comprehensive Audit
of all its digital platforms.
3. In this regard, I am directed to request that an audit be conducted for the
portals and mobile applications of ECI. In the first phase, the audits of the ECI
website " eci.gov.in " and the Voter Services Portal " voters.eci.gov.in " may be taken
up, in alignment with MeitY's Guidelines for Indian Government Websites (GIGW)
3.0 and the Web Content Accessibility Guidelines (WCAG 2.1). You are kindly re-
quested to provide the financial estimate for conducting the above audits.
4. As the portals are providing services to the citizens, it is requested that
audit may be expedited and completed within 30 days. For any further information
or clarification, kindly contact the undersigned.
Yours faithfully.
Sd/-
xxx”
18. In view of the fact that already the Election Commission is in
the process of updating its digital platforms to ensure accessibility and
usability by the persons with disabilities, further expeditious effective
steps may be undertaken in this regard.
19. Accordingly, the writ petition is disposed of with the following
directions:
i. The respondents are directed to ensure that permanent
ramps are constructed in the routinely notified polling
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W.P. No.34815 of 202 5
booths, particularly in the educational institutions and public
buildings, in strict compliance with the provisions of the
Rights of Persons with Disabilities Act, 2016.
ii. The Election Commission shall take expeditious and
effective steps to ensure completing the process of making
their websites easily accessible and usable by the persons
with disabilities.
There shall be no order as to costs. Consequently, interim applications
are closed.
(SUSHRUT ARVIND DHARMADHIKARI, CJ) (G.ARUL MURUGAN, J)
30.04.2026
Index : Yes
Neutral Citation : Yes
gya
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W.P. No.34815 of 202 5
To:
1. The Chief Election Commissioner
Election Commission of India
Nirvachan Sadan, Ashok Road
New Delhi 110 001
2.The Chief Secretary
State of Tamil Nadu
Secretariat, Fort St. George
Chennai - 600 009
3.The Chief Secretary
Union Territory of Puducherry
Government of Puducherry, Secretariat,
Goubert Avenue, Puducherry - 605 001
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W.P. No.34815 of 202 5
THE HON'BLE CHIEF JUSTICE
AND
G.ARUL MURUGAN,J.
gya
W.P. No.34815 of 2025

30.04.2026
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