Delete Your Account

One LawLens account works on the LawLens website and in the LawLens Stories apps for iPhone and Android, all provided by ZIPF TECHNOLOGIES PRIVATE LIMITED. Deleting it deletes it everywhere.

How to delete your account

• In LawLens Stories: open the Account tab, tap Delete account, then confirm.
• On the website: sign in, open My Account, and choose Delete Account Permanently under Danger Zone.
• By email: if you can't sign in, write to [email protected] from the email address on your account with the subject "Delete my account". We'll confirm by email once it's done.

What is deleted

Your account, email address, linked Google or Apple sign-in, profile, sign-in sessions and plan are deleted straight away. The content tied to your account (saved stories and collections, follows and alerts, chats, documents and bookmarks) is removed from our active systems, as set out in Section 5 of our Privacy Policy.

What is kept

• Records of payments that we must keep by law, for example for tax.
• Copies in secure backup archives, for a limited period before they are erased.

Subscriptions

Deleting your account does not cancel a subscription bought through Google Play or the App Store. Cancel it in Google Play (Payments & subscriptions) or in your Apple ID settings, so you aren't charged again.

Deleting some data only

You don't have to delete your account to remove some of your data. In LawLens Stories you can unsave stories and unfollow topics at any time; on the website you can delete individual chats and documents.