Gujarat High Court

Assessment order passed without mandatory video conferencing despite request violates principles of natural justice and is unsustainable.

B.M. DEVELOPERS vs ASSESSMENT UNIT INCOME TAX DEPARTMENT

Gujarat High CourtJUDGMENT: April 17, 20262 MIN READSOURCE JUDGMENT
THE ORIGINAL LAWLENS SUMMARY
01

Facts

The petitioner, a partnership firm in the real estate business, filed its Return of Income for AY 2018-19

Source reference: p. 2

The respondent authority issued a show-cause notice under Section 148A(b) alleging escaped assessment under Section 147 of the Income-tax Act, 1961

Source reference: p. 2

Despite the petitioner contesting the notice and specifically requesting a personal hearing through video conferencing (VC) via an application dated 07.01.2024

Source reference: p. 3

the respondent passed an assessment order on 23.02.2024 under Section 147 r/w Section 144B

Source reference: p. 2

The respondent erroneously observed in the final order that the petitioner had not availed the personal hearing

Source reference: p. 3

The petitioner challenged the order on the grounds of violation of principles of natural justice

Source reference: p. 3
02

Issues

1. Whether the failure to grant a requested personal hearing through video conferencing under the Faceless Assessment Scheme constitutes a breach of principles of natural justice

Source reference: p. 4 / para. 7

2. Whether the impugned assessment order and demand notice are sustainable in law given the procedural lapse by the respondent

Source reference: p. 5 / para. 8
03

Law Applied

The court applied Section 144B of the Income-tax Act, 1961, which governs the procedure for Faceless Assessment

Source reference: p. 2

It strictly relied on the Standard Operating Procedure (SOP) dated 03.08.2022 issued by the Ministry of Finance, which mandates the provision of a personal hearing through video conferencing when requested by an assessee

Source reference: p. 5

The court upheld the settled legal principle that mandatory procedural requirements intended to safeguard natural justice must be strictly followed, and their violation renders the resulting administrative action void

Source reference: p. 5
04

Reasoning

The court found that the petitioner had made a categorical and documented request for a personal hearing via video conferencing on 07.01.2024

Source reference: p. 3

However, the respondent authority failed to facilitate this session and instead made a "wrong factual assertion" in the impugned order that no such request was made

Source reference: p. 4

The court reasoned that the intent of video conferencing under the Faceless Assessment Scheme is to ensure the assessee has a fair opportunity to explain their case

Source reference: p. 4

Since the opportunity for a personal hearing is a mandatory requirement under the SOP dated 03.08.2022, the respondent's failure to grant it constituted a gross violation of the principles of natural justice

Source reference: p. 5

Consequently, the lack of adherence to the mandatory SOP invalidated the assessment process

Source reference: p. 5
05

Holding

the mandatory requirement for a video conference for personal hearing cannot be bypassed if requested

The High Court allowed the writ petition and quashed the impugned Assessment Order dated 23.02.2024 and the demand notice dated 07.04.2022

Source reference: p. 5

The matter was remanded to the National Faceless Assessment Authority with directions to comply with the SOP and pass a fresh assessment order after according the petitioner a proper hearing in accordance with law

Source reference: p. 6

No order as to costs was made

Source reference: p. 6
Gujarat High Court

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B.M. DEVELOPERSvsASSESSMENT UNIT INCOME TAX DEPARTMENT

Gujarat High Court · April 17, 2026

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