Calcutta High Court
LEGAL SUBJECT
Consumer Protection
Judgment analyses where this is the main or secondary subject.Latest analyses
30 ARTICLES
Calcutta High Court
A licensee’s nexus investigation cannot suspend statutory timelines for issuing a new connection estimate.
Respondent No. 2, a tenant receiving electricity through an existing connection standing in another person’s name, applied for an independent electricity connection on 28 June 2004. CESC withheld the application on th...4 MIN READ↗
Delhi High Court
Writ jurisdiction may be declined where the identical issue is pending before the Supreme Court under an efficacious statutory appeal.
Cloud 9 Projects Private Limited filed a writ petition challenging orders passed by a single-member Bench of the National Consumer Disputes Redressal Commission (NCDRC), including the NCDRC order dated 7 May 2024 and...4 MIN READ↗
Supreme Court
False stock declarations entitled insurer to reject entire fire claim, Supreme Court holds
M/s. Hemkund Duplex and Board Pvt. Ltd. insured its stock, buildings, plant and machinery with New India Assurance Company Ltd. under two fire policies.4 MIN READ↗
Karnataka High Court
Direct-selling businesses are not per se outside deposit-protection laws; transaction substance determines statutory applicability.
The petitioner, a company incorporated under the Companies Act, 1956, operates an e-commerce-based direct-selling business through independent representatives, selling products such as water purifiers, nutritional pro...5 MIN READ↗
Calcutta High Court
Writ jurisdiction should not be invoked before raising maintainability before the Consumer Commission.
The petitioner challenged the order dated 15 January 2026 passed by the District Consumer Disputes Redressal Commission, Kolkata–III, in Consumer Complaint No. DC/AB3/315/CC/3/2026, whereby the Commission admitted the...3 MIN READ↗
Punjab and Haryana High Court
The free-look period cannot defeat mis-selling claims where policy terms were never supplied.
The petitioner-insurer challenged, under Articles 226 and 227 of the Constitution, the National Consumer Disputes Redressal Commission’s order dated 07.11.2025, which affirmed concurrent findings of the District and S...3 MIN READ↗
APTEL
Consumers in arrears cannot claim statutory compensation for a licensee’s failure to meet performance standards.
The appellants were agricultural electricity consumers of Purvanchal Vidyut Vitran Nigam Ltd. (“distribution licensee”) and used the connection for a private tubewell.4 MIN READ↗
Karnataka High Court
Consumer commissions can prosecute directors responsible for a company’s non-compliance, Karnataka High Court rules
Respondent No. 2’s Consumer Complaint No. 494/2016 against M/s. Sanchaya Land and Estate Pvt. Ltd. was allowed by the District Consumer Commission on 15 March 2017.5 MIN READ↗
Calcutta High Court
A consumer dispute over product performance cannot constitute cheating absent fraudulent intent at inception.
The opposite party purchased a “Maruti Suzuki Celerio ZXI MT” from Dewars Garage Limited, Kolkata, on or about 28.09.2022 for approximately ₹6,17,469.4 MIN READ↗
Chhattisgarh High Court
Writ jurisdiction does not warrant interference with concurrent findings that an electricity meter functioned properly.
The petitioner challenged the orders passed by the Electricity Consumer Complaint Redress Forum, Bilaspur, and affirmed by the Electricity Ombudsman, concerning the functioning of his disputed electricity meter and th...2 MIN READ↗
Supreme Court
Third NCDRC member could decide the entire consumer appeal where the reference raised merits-based questions, Supreme Court rules
The appellants had filed Consumer Complaint No. 13 of 2006 before the State Consumer Disputes Redressal Commission, Uttar Pradesh, which allowed the complaint by order dated 4 December 2012 and awarded compensation of...4 MIN READ↗
Karnataka High Court
Postal authorities remain liable for employees’ wrongful acts committed in the course of official duties.
P.N. Krishna claimed rights in five National Savings Certificates (NSCs) bearing Nos. 378451–378455, originally purchased by B.S. Sharadamba and B.S. Vishveswaraiah and allegedly transferred to him through Form NC-34....4 MIN READ↗
Chhattisgarh High Court
A licensee cannot recover retrospective differential electricity charges without proving continuous underbilling.
The appellant, proprietor of M/s Shriram Wires and a consumer of CSPDCL under Connection No. 1002108243 with a sanctioned load of 90 HP, challenged a supplementary electricity demand of ₹26,88,265.4 MIN READ↗
Allahabad High Court
Appeal, not writ petition, is the remedy against District Consumer Forum execution orders, Allahabad HC holds
Smt. Meena Singh filed Consumer Complaint No. 246 of 2016 before the District Consumer Forum, Allahabad, which was decided ex parte on 4 July 2017.3 MIN READ↗
Rajasthan High Court
State cannot withhold Consumer Commission appointments after selection panel, Rajasthan HC rules
The State Government issued an advertisement dated 09.11.2024 inviting applications for appointment as Members of the District Consumer Disputes Redressal Commission under the Consumer Protection Act, 1986 and the Con...3 MIN READ↗
Patna High Court
Disputes over revised electricity bills must be pursued before the CGRF under Section 42(6) of the Electricity Act.
The petitioner applied for a 1 KW domestic electricity connection for his residence at Maqsoodpur, Hajipur.2 MIN READ↗
Gauhati High Court
Rurban LPG distributorship requires a Census-defined urban location; master-plan inclusion alone is insufficient.
The petitioner applied for an LPG distributorship at Namrup, Dibrugarh, under the “Rurban” category and Open Category pursuant to IOCL’s advertisement dated 12 June 2018. He offered leased land situated at Nagamati Kh...3 MIN READ↗
APTEL
Methodology for determining interest on differential Annual Fixed Charges was upheld.
The Damodar Valley Power Consumers’ Association and 31 of its member-consumers challenged the order dated 24 March 2025 passed by the West Bengal Electricity Regulatory Commission (“WBERC”) in Case No. APR(R)-33/23-24.2 MIN READ↗
Gauhati High Court
Fair price shop licence cancellation cannot stand when authorities ignore connectivity and offline distribution evidence.
The petitioner held a Fair Price Shop licence in Cachar, Assam. His licence was cancelled by the Superintendent, Food and Civil Supplies and Consumer Affairs, Silchar, by order dated 11.05.2023 under Clause 15(2) of t...3 MIN READ↗
Gujarat High Court
Rule 32 labeling requirements do not apply to proprietary foods lacking prescribed standards.
On 16 July 2003, a Food Inspector of Ahmedabad Municipal Corporation visited the respondent’s business premises and purchased three packets of “Sangita Brand” tamarind fruits for analysis in the presence of a panch wi...3 MIN READ↗
Patna High Court
Electricity dues cannot be transferred between separate consumer accounts merely because the consumers are spouses.
Petitioner No. 1, Ajit Kumar Singh, and Petitioner No. 2, Aarti Singh, his wife, held separate domestic electricity connections in their respective names.2 MIN READ↗
Gujarat High Court
Concurrent Findings of Fact Regarding Electricity Theft and Meter Tampering Cannot Be Reopened in Second Appeal
The appellants ("Consumer") operated Swaminarayan Ice Factory at Mandal with an electricity connection from the respondent ("Electricity Company").3 MIN READ↗
Supreme Court
Moratorium under Section 14 IBC applies only to Corporate Debtors, not to Directors or Promoters.
The appellants are homebuyers who entered into construction and sale agreements in 2016 with Respondent No. 1 (the developer) for residential apartments, with possession due by December 2018.2 MIN READ↗
Delhi High Court
Representative Consumer Complaints Require Continuous Fulfillment of 'Sameness of Interest' Despite Initial Permission
The petitioner developer assailed an order dated 12.10.2022 by the National Consumer Disputes Redressal Commission (NCDRC).3 MIN READ↗
Patna High Court
Compassionate Allotment of PDS License Permissible Only if Deceased Licensee Was Below Fifty-Eight Years
The petitioner’s father, Late Prahalad Singh, held a Public Distribution System (PDS) License (No. 165/2016) for approximately 40 years.2 MIN READ↗
Gujarat High Court
Electricity companies are absolutely liable for electrocution fatalities regardless of negligence under the principle of strict liability.
On August 30, 2009, Dipakbhai Amrabhai Bagda died instantly after coming into contact with electric current while passing an electric pole2 MIN READ↗
Delhi High Court
Writs challenging NCDRC orders for lack of coram are not maintainable when statutory appeals are pending before the Supreme Court.
The Petitioner challenged an order dated 07.05.2024 passed by a single-member Bench of the National Consumer Disputes Redressal Commission (NCDRC) in Consumer Complaint No. 938/2017, as well as a subsequent review dis...2 MIN READ↗
Patna High Court
PDS License Cannot Be Cancelled Solely for Failure to Lift Food Grains.
The petitioner, a Public Distribution System (PDS) license holder (License No. 123/2008), challenged the order dated 21.05.2014 issued by the Sub-Divisional Officer (SDO)-cum-Licensing Authority, Simri Bakhtiyarpur.2 MIN READ↗
Madhya Pradesh High Court
High Court Jurisdiction Impliedly Ousted where Efficacious Alternative Remedies Exist Under Consumer Protection Act, 2019
The petitioner, a 79-year-old individual appearing in person, filed a writ petition under Article 226 of the Constitution of India challenging the conduct and orders of the District Consumer Dispute Redressal Forum, I...2 MIN READ↗No articles match these filters.