Madras High Court
Tax LawAdministrative and Public Law

GST officers should use alternative Section 169 service modes when taxpayers do not respond to portal notices.

SRI SARASWATHI ELECTRICAL WORKS, vs The State Tax Officer ST,

Madras High CourtJUDGMENT: October 12, 20262 MIN READSOURCE JUDGMENT
GST officers should use alternative Section 169 service modes when taxpayers do not respond to portal notices.. SRI SARASWATHI ELECTRICAL WORKS, vs The State  Tax Officer ST,. Madras High Court. LawLens
THE ORIGINAL LAWLENS SUMMARY
01

Facts

The petitioner challenged the respondent’s assessment order dated 17 March 2026 and consequential demand in Form GST DRC-07.

Source reference: paras. 1, 3–5, 7; pp. 1–4

The notices had been uploaded to the GST portal, but the petitioner said it was unaware of them and had not received the original show-cause notice. The assessment was made without a personal hearing.

Source reference: paras. 1, 3–5, 7; pp. 1–4

The petitioner offered to pay 25% of the disputed tax, and the respondent consented to remand on that condition.

Source reference: paras. 1, 3–5, 7; pp. 1–4
02

Issues

Whether the assessment order should be set aside where the notices were uploaded to the GST portal but no personal hearing was provided and the petitioner claimed lack of awareness

Source reference: paras. 7–9; pp. 4–5

Whether remand for fresh consideration should be conditional on payment of 25% of the disputed tax

Source reference: para. 10; p. 5
03

Law Applied

Under Section 169(1) of the GST Act, service through the GST portal is a valid mode of service, as are other prescribed modes.

Source reference: paras. 8–9; p. 4

However, where a taxpayer does not respond to portal notices, the officer should consider using another available mode—preferably registered post with acknowledgment due (RPAD)—to facilitate effective service.

Source reference: paras. 8–9; p. 4

An ex parte order should not rest merely on formal compliance where further steps could reasonably improve notice and provide a meaningful opportunity to be heard.

Source reference: paras. 8–9; p. 4
04

Reasoning

Although portal service was legally permissible, the petitioner’s non-response called for the officer to consider other modes of service under Section 169(1).

Source reference: paras. 7–10; pp. 4–5

The Court found that the absence of a personal hearing, combined with the failure to pursue other available means of bringing the notices to the petitioner’s attention, warranted setting aside the ex parte assessment.

Source reference: paras. 7–10; pp. 4–5

Given the petitioner’s undertaking to pay 25% of the disputed tax—and the respondent’s position supporting remand on that basis—the Court imposed that payment as a condition of remand.

Source reference: paras. 7–10; pp. 4–5
05

Holding

The Court set aside the assessment order and Form GST DRC-07, and remanded the matter for fresh consideration, subject to the petitioner paying 25% of the disputed tax within four weeks of receiving the order.

The petitioner must file its reply and supporting documents within three weeks of payment.

Source reference: para. 10(i)–(iii), para. 11; pp. 5–6

The respondent must then give 14 clear days’ notice fixing a personal hearing and pass a fresh order on the merits and in accordance with law.

Source reference: para. 10(i)–(iii), para. 11; pp. 5–6

Any amount already paid or recovered may be adjusted against the 25% payment. The writ petition was disposed of without costs.

Source reference: para. 10(i)–(iii), para. 11; pp. 5–6
06

Acts & Sections Cited

1 provisions across 1 statute referred to in this judgment. Each provision opens on LawLens.

Central Goods and Services Tax Act, 20171

Madras High Court

Original Court PDF

SRI SARASWATHI ELECTRICAL WORKS,vsThe State Tax Officer ST,

Madras High Court · October 12, 2026

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