Facts
Hitachi Payment Services, which provided ATM-related services to Indusind Bank, engaged subcontractors to supply personnel, including caretakers.
Source reference: para. 4–7After the Bank directed the removal of caretakers following the closure of 43 ATM sites, termination notices by way of retrenchment were issued on 26 May 2026, with termination effective from 30 June 2026.
Source reference: para. 4–7, 52–53A trade union issued a strike notice on 29 May 2026, and conciliation began with a meeting on 16 June 2026.
Source reference: para. 8–15, 53The Conciliation Officer subsequently recorded a status quo direction and, on 1 September 2026, treated the workers as continuing in service and advised release of their dues.
Source reference: para. 8–15, 53Hitachi and Indusind challenged the conciliation orders as beyond the Officer’s jurisdiction and contrary to the Industrial Relations Code, 2020.
Source reference: para. 16–23Issues
Whether the termination notices issued before the industrial dispute was raised, but effective during the conciliation proceedings, attracted the restrictions in Section 90 of the Industrial Relations Code, 2020.
Source reference: para. 34–43, 53–58Whether the Conciliation Officer had authority to declare the workers deemed to remain in service and advise the employers to release their dues.
Source reference: para. 46–50, 57–58Law Applied
Section 90 of the Industrial Relations Code, 2020 restricts an employer from changing conditions of service in specified circumstances while an industrial dispute is pending; the Court considered its application in light of the date on which the termination process was initiated and the date conciliation commenced.
Source reference: para. 55–58The Court also referred to Section 4 of the Industrial Disputes Act, describing a Conciliation Officer’s function as mediating in and promoting settlement of industrial disputes, and to Section 33 of that Act concerning unchanged conditions of service during pending proceedings.
Source reference: para. 49–51The Court held that the Officer’s findings and directions exceeded the scope of the Officer’s conciliation role.
Source reference: para. 57Reasoning
The Court treated 26 May 2026—the date the termination notices were issued—as the relevant date for assessing whether the retrenchment was initiated during a pending dispute.
Source reference: para. 53–56, 58Because the union’s strike notice and the first conciliation meeting followed that date, the Court found no prima facie violation of Section 90, notwithstanding that the stated termination date, 30 June 2026, fell during conciliation.
Source reference: para. 53–56, 58It further held that the Conciliation Officer exceeded the statutory role by treating the workers as deemed to remain in service and advising payment of dues on that basis.
Source reference: para. 46–50, 57–58Holding
The Court held that the retrenchment notices preceded the initiation of the industrial dispute and that the Conciliation Officer’s findings and directions were beyond the Officer’s authority.
It quashed and set aside the orders dated 29 June 2026 and 1 September 2026 and allowed both writ petitions, WPA 27330 of 2026 and WPA 27944 of 2026.
Source reference: para. 56–62Acts & Sections Cited
5 provisions across 1 statute referred to in this judgment. Each provision opens on LawLens.
Industrial Relations Code, 20205
Original Court PDF
HITACHI PAYMENT SERVICES PRIVATE LIMITEDvsUNION OF INDIA AND ORS.
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