Madras High Court
Tax LawAdministrative and Public Law

Tax officers must explore alternative Section 169 service modes when portal notices go unanswered.

Iswariyam Traders vs The Commercial Tax Officer

Madras High CourtJUDGMENT: October 09, 20262 MIN READSOURCE JUDGMENT
Tax officers must explore alternative Section 169 service modes when portal notices go unanswered.. Iswariyam Traders vs The Commercial Tax Officer. Madras High Court. LawLens
THE ORIGINAL LAWLENS SUMMARY
01

Facts

The petitioner challenged an assessment order dated 7 February 2025, passed under Section 74 of the GST Act for FY 2019–2020.

Source reference: p. 1–3

Notices had been uploaded to the GST portal, but the petitioner said it was unaware of them and had not received the show-cause notice otherwise.

Source reference: p. 1–3

The petitioner did not file a reply, and the respondent acknowledged that no personal hearing had been given before the order was passed.

Source reference: p. 1–3

The petitioner offered to pay 15% of the disputed tax in return for an opportunity to present its case; the respondent agreed to remittal on that condition.

Source reference: p. 2–3
02

Issues

1. Whether the assessment order should be set aside and the matter remitted where the petitioner did not respond to notices uploaded on the GST portal and was not afforded a personal hearing.

Source reference: p. 2–4

2. Whether remittal should be conditioned on payment of 15% of the disputed tax.

Source reference: p. 3–5
03

Law Applied

Section 169(1) of the GST Act provides for modes of service of notices and orders; service by uploading a notice on the GST portal is a valid mode.

Source reference: p. 3–4

However, where a taxpayer does not respond to notices sent through one mode, the officer should consider other prescribed modes of service—preferably registered post with acknowledgment due (RPAD)—to ensure effective service rather than merely completing formalities.

Source reference: p. 3–4

The Court also proceeded on the respondent’s acknowledgment that no personal hearing had been provided before the impugned order.

Source reference: p. 3

No precedent was cited.

Source reference: p. 3–4
04

Reasoning

Although portal service was valid, the Court considered that the petitioner claimed not to have known of the show-cause notice and had not received its original.

Source reference: p. 3–4

Given the absence of a response, the officer should have explored another mode of service under Section 169(1), rather than proceeding to an ex parte assessment without a personal hearing.

Source reference: p. 3–4

The petitioner’s willingness to pay 15% of the disputed tax, together with the respondent’s consent to remittal on that condition, supported setting aside the order and providing a fresh hearing.

Source reference: p. 3–5
05

Holding

The Court set aside the order dated 7 February 2025 and remanded the matter for fresh consideration, subject to the petitioner paying 15% of the disputed tax within four weeks of receiving the Court’s order; the setting aside takes effect upon payment.

The petitioner must file its reply and supporting documents within three weeks of payment.

Source reference: p. 5

The respondent must then issue 14 clear days’ notice fixing a personal hearing and pass a fresh order on the merits and in accordance with law.

Source reference: p. 5

The writ petition was disposed of without costs.

Source reference: p. 5
06

Acts & Sections Cited

2 provisions across 1 statute referred to in this judgment. Each provision opens on LawLens.

Central Goods and Services Tax Act, 20172

Madras High Court

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Iswariyam TradersvsThe Commercial Tax Officer

Madras High Court · October 09, 2026

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